Questions & Answers

6 Questions & 28 Answers
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  • Question
    Is this case compatible with wireless charging?   (10 Answers)

    By Mark H. March 12, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Works for me. I often have to put the phone on the disk charger, lift it slightly off the charger and put it down again for the charge light to go on. Don't know why, but it'll charge right up then.

      By JustaUser May 7, 2016.

    • Question
      Can you answer a phone call with this case without opening the cover?   (5 Answers)

      By Dylanb1695 May 26, 2016.

      Answers
    • Question
      Is there a way to get a protector on the front of the phone?   (5 Answers)

      By Dharma April 9, 2016.

      Answers
      • Best 
        Answer

        Hi Dharma, Yes, the cover is just a flip away- so you can place a regular screen protector on the front of the phone. Hope this answers your question!

        By brandieboo August 24, 2016.

      • Question
        Warranty time?   (1 Answer)

        By CUDD November 19, 2016.

        Answers
        • Answer

          Hey there, CUDD. That is an interesting question, and one I would be more than happy to provide you information about that. This comes with a 1 year standard warranty that begins from your date of purchase provided by Samsung. I hope this was helpful. Have a great day.

          By MrSamsung November 21, 2016.

          • Samsung Representative
      • Question
        Does this case also work with the S7 Edge or is it only compatible with the S7?   (5 Answers)

        By Jp1983 November 13, 2016.

        Answers
        • Answer

          It is only compatible with the regular s7 not the edge!!!

          By Goldo05 April 15, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Can i goto best buy ordo i deal directly with samsung. this case no longer works had it a few months only   (2 Answers)

        By Kwazyiness August 14, 2016.

        Answers
        • Answer

          I'm on my third one. Get it too close to a chip enabled credit card, and it's toast. Not covered by warranty. Fortunately, price has dropped in my area.

          By houfelix June 23, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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