Questions & Answers

42 Questions & 51 Answers
1-10 of 42 Questions

OR

  • Question
    Is this phone compatible with Sprint?   (2 Answers)

    By Ytnom November 16, 2016.

    Answers
    • Best 
      Answer

      This can be used with Sprint.

      By CommunityAnswer November 16, 2016.

    • Question
      I know this phone is unlocked but is it compatible with Verizon network as well?   (4 Answers)

      By lmarie November 29, 2016.

      Answers
      • Best 
        Answer

        Yes, the phone is compatible with Verizon.

        By CommunityAnswer November 30, 2016.

      • Question
        what service provider or all of them can it use i see verizon sprint does it do trac phone straight talk it should hive you a list a carriers it will work on that way all know   (1 Answer)

        By cxander14 February 15, 2017.

        Answers
        • Best 
          Answer

          We are using this phone with Straight Talk and it works perfectly fine. We have been very satisfied with the phone.

          By Renee February 15, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        I'm confused: I see an answer to "Will it work on Sprint?" saying yes... But other answers say it's a GSM phone. My service uses Sprint and it's CDMA, so how can this GSM pnone work on Sprint if Sprint is CDMA??   (4 Answers)

        By Fretrix2SQ January 3, 2017.

        Answers
        • Best 
          Answer

          This model will not work on Sprint.

          By CommunityAnswer January 3, 2017.

        • Question
          can I use in mexico ., I have a chip from mexico   (1 Answer)

          By chapis April 19, 2017.

          Answers
          • Best 
            Answer

            SURELY YOU CAN USE THE SAMSUNG GALAXY J3 IN MEXICO, IF IT IS UNLOCKED (BANDA ABIERTA) WITH A CHIP FROM MEXICO. IF YOUR ARE IN A SERVICE AREA SERVED BY THE OPERATOR THAT PROVIDED THAT SIM CARD (CHIP), AND IF YOU HAVE PURCHASED MINUTES IF THE CARD, THE NUMBER, IS PREPAID (PREPAGADO). OR IF YOU HAVE PAID AND ENROLLED IN A CONTRACT (POSPAGO). I BOUGHT AN UNLOCKED GALAXY J3 FOR SOMEONE ELSE AND IT WORKS IN COLOMBIA WITH A CHIP FROM THERE. TOM

            By TOMELOSO May 30, 2017.

          • Question
            If I have issue at arrival with this phone not working properly is there a short warranty of any kind?   (2 Answers)

            By Mellissa December 4, 2016.

            Answers
            • Best 
              Answer

              Mine came with a 90-day Limited Warranty. Contact Best Buy for a replacement/refund.

              By doctorjb January 3, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Is this phone compatible with AT&T?   (2 Answers)

            By Jack November 27, 2016.

            Answers
          • Question
            Is this phone CDMA and compatible with Verizon?   (2 Answers)

            By TonyC November 15, 2016.

            Answers
            • Best 
              Answer

              This product is an unlocked GSM phone.

              By CommunityAnswer November 15, 2016.

            • Question
              Does Unlocked refurbished J3 comes with charger and head phone?? Thanks   (1 Answer)

              By MR July 22, 2017.

              Answers
              • Answer

                Hey there, MR. Thank you for reaching out with your inquiry. It appears that this device comes with a refurbished J3, a battery, and a charging block, but it does not come with a pair of headphones. Those would be a separate purchase. We appreciate your interest in our product. Have a good afternoon!

                By MrSamsung July 28, 2017.

                • Samsung Representative
            • Question
              This phone is 100% unlocked to others carries including Brazilians ones ?   (0 Answers)

              By JG June 6, 2017.

            Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions