Questions & Answers

65 Questions & 72 Answers
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  • Question
    Are these phones "as good as new" only used?   (3 Answers)

    By ChungQuay May 23, 2017.

    Answers
    • Best 
      Answer

      Mine was. Barely a blemish to be seen. Plus if your going to case it anyway, who cares.

      By Justin May 24, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    what is the warranty on a refurbished phone?   (1 Answer)

    Answers
    • Best 
      Answer

      Warranty- 90 parts 90 days labor. Don't take my word for it, read where it says Warranty.

      By Duhmenono January 20, 2017.

    • Question
      Since the phone is refurbished, is it still going to be water-resistant? And which variant is it going to be?(international or U.S.)   (2 Answers)

      By slash October 22, 2016.

      Answers
      • Best 
        Answer

        This will perform like a new phone. It's a US version.

        By BrnMace October 22, 2016.

      • Question
        Hi whats included on the refurbished s7 does it comes with a charger , headphones and box?   (5 Answers)

        By Arghel October 21, 2016.

        Answers
        • Best 
          Answer

          Everything was included except for the original box, it came in a custom one. Other then that, it had everything.

          By Kkroth February 28, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is this compatible with Straight Talk?   (1 Answer)

        By krnnff February 2, 2017.

        Answers
        • Best 
          Answer

          Yes, this model is compatible with the Straight Talk network.

          By CommunityAnswer February 2, 2017.

        • Question
          Dose it work in Russia with Russian carriers?   (1 Answer)

          By Mriddi January 23, 2017.

          Answers
          • Best 
            Answer

            It is compatible with all CDMA or GSM networks.

            By CommunityAnswer January 23, 2017.

          • Question
            I am on prepaid service with Verizon. Does this phone support prepaid and Verizon since it's unlocked?   (1 Answer)

            By RD January 10, 2017.

            Answers
            • Best 
              Answer

              I brought a unlocked phone and went to Straight talk under former carrier Verizon and mine work fine. I hope this answers your questions.

              By GymLover January 10, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            I just want to make sure this is compatible with T-mobile monthly service. I do not have prepaid. I am noticing a lot of the unlocked phones are mainly for prepaid.   (4 Answers)

            By Anonymous September 20, 2016.

            Answers
            • Best 
              Answer

              Yes It is

              By Bongpen November 13, 2016.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Compatible with AT&T?   (3 Answers)

            By Tom December 15, 2016.

            Answers
            • Best 
              Answer

              Yes it is - the great part about this phone is that it is compatible with any of the US carriers. You can get service on AT&T, Verizon, Sprint or T-Mobile as well as Cricket, Net 10k, etc. I signed up for service from StraightTalk using Verizon's network and am very happy with both the phone and service so far.

              By Greywire December 15, 2016.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            What length is the Warranty ?   (2 Answers)

            By BatOne September 20, 2016.

            Answers
            • Best 
              Answer

              I can understand needing to know the warranty, BatOne, The warranty for this device is 90 days for both the parts and labor. I hope this was helpful and I hope you have a great day.

              By MrSamsung September 20, 2016.

              • Samsung Representative

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