Questions & Answers

38 Questions & 80 Answers
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  • Question
    what does the built in wifi technically do?   (5 Answers)

    By jordan April 11, 2016.

    Answers
    • Best 
      Answer

      Wifi is used with app you can download to control refrigerator and freezer temperature and changing flex zone or turning on or off the ice maker from your phone or tablet.

      By Lee56 May 27, 2016.

    • Question
      Is this counter depth?   (5 Answers)

      By CJ May 17, 2016.

      Answers
    • Question
      Whats the hight   (3 Answers)

      By Anonymous June 23, 2016.

      Answers
    • Question
      Will the ice maker and water dispenser operate without the filter installed.   (2 Answers)

      By Robert February 21, 2017.

      Answers
      • Best 
        Answer

        Yes, you can connect the water line without a filter if you want.

        By CommunityAnswer February 21, 2017.

      • Question
        Will a frozen pizza (in the package) fit flat in the freezer?   (4 Answers)

        By Summer June 14, 2016.

        Answers
        • Best 
          Answer

          The width of the each side of the freezer is almost 15" across, so it depends on the size of the pizza box - you might need to tilt it.

          By Anonymous June 26, 2016.

        • Question
          Is the exhaust on the sides or in the rear of this refrigerator?   (1 Answer)

          By Anonymous May 18, 2016.

          Answers
          • Best 
            Answer

            The exhaust vents on the refrigerator are on the back.

            By CommunityAnswer May 18, 2016.

          • Question
            Does this model have door-in-door ?   (6 Answers)

            By Ravi April 14, 2016.

            Answers
            • Best 
              Answer

              Yes, you can either open the full door into the refrigerator or you can open just the outside part of the door and get milk or whatever you need off the shelves. It works very well and is quite usefull.

              By Trish August 12, 2016.

            • Question
              I just had my refrigerator installed, and it appears that the water dispenser is leaking despite that fact that it's new and I haven't even used it yet. Is that normal for a newly installed refrigerator, or should I get ready to call for service?   (1 Answer)

              Answers
              • Answer

                If the water dispenser is leaking -- call service immediately. Once connected to water line -- you have to check are there any leaks before pushing the refrigerator to the wall. If the water is leaking on the front side -- then it is a manufacturing defect -- you have to check with service as quick as possible.

                By sriniG June 16, 2017.

              • Question
                My display says the freezer is 59 degrees. It feels the proper temperature (0degrees). How do I make the display read properly?   (1 Answer)

                By Tloring82 April 6, 2017.

                Answers
                • Answer

                  The lower right section can be set up as a freezer or as a refrigerator. Cycle through the control panel and you will see the option. It is in the owners manual.

                  By Mikeb77062 May 19, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member
              • Question
                Has anyone found a replacement drawer for the wine rack in upper left side. Would like to have a drawer there for cold cuts and cheese rather than wine rack. Samsung has failed to make one as an option.   (0 Answers)

                By Anonymous February 24, 2017.

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