Questions & Answers

1-10 of 105 Questions
  • Question
    size   (1 Answer)

    what are the specific measurements of this refrigerator...height, weight, and deptj

    By donna January 8, 2016.

    Answers
    • Best 
      Answer

      The dimensions of this refrigerator are 70" H x 35.75" W x 36.5" D.

      By CommunityAnswer January 8, 2016.

    • Question
      Does the flex zone drawer have metal cooling technology   (9 Answers)

      By Anonymous November 22, 2015.

      Answers
      • Best 
        Answer

        Yes, it has the metal plate (speciically this model) on the tray. Not only it looks neat and beautiful - should help retaining the chill as the manufature suggests.

        By AA2015 November 23, 2015.

      • Question
        Can the handles be removed at delivery to fit through the front door?   (6 Answers)

        By Anonymous May 18, 2016.

        Answers
        • Best 
          Answer

          Hey! Thanks for reaching out with this great question! Upon delivery of this unit, the handles will not be on it. They would need to be installed during setup. Instructions will be included. We appreciate you asking! Have a great day. ^Kim

          By MrSamsung May 19, 2016.

          • Samsung Representative
      • Question
        Purchase the Geek Squad Extended Warranty?   (5 Answers)

        Have any purchasers experienced issues with this refrigerator that would require the Geek Squad warranty?

        By Just Wondering February 12, 2016.

        Answers
        • Best 
          Answer

          My fridge hasn't had any issues that would require the use of the warranty. But I did purchase the warranty to hedge my bets.

          By gart February 13, 2016.

        • Question
          I am hesitating to buy this one since feedback about the noise. The whole purpose to change our old one is because of the noise.   (6 Answers)

          By Daytona April 11, 2016.

          Answers
          • Best 
            Answer

            Hi Daytona, Thanks for your interest. Samsung's Digital Inverter Compressor in the RF28JBEDBSG is designed to run both quietly and efficiently. The motor may be more audible when running at higher RPMs during high demand periods (such as when the doors are opened frequently), but when there's less traffic in the refrigerator and freezer, the compressor doesn't need to work as hard and runs quietly at lower RPMs. To help minimize noise, be sure it's leveled correctly so the doors can seal properly. - Ms. Samsung

            By Anonymous April 11, 2016.

            • Samsung Representative
        • Question
          Does the Black Stainless Steel Scratch easily?   (3 Answers)

          We don't have kids but do have little dogs that like to jump.... so need to know if the black stainless scratches easily prior to us purchasing this product. I will go with regular stainless if so.

          By KimS March 21, 2016.

          Answers
          • Best 
            Answer

            Yes it is more fragile than regular stainless steel. They simply put some black coating over the stainless steel. It is almost like putting a coating over hard wood floors. We put a fridge magnet on the fridge and it left a scratch. So be careful.

            By Tekilla April 29, 2016.

          • Question
            Refrigerator Poping   (6 Answers)

            The refrigerator pops periodically and read some mixed reviews, does it go away or do you have to live with this popping?

            By Ron E. January 30, 2016.

            Answers
            • Best 
              Answer

              That's the ice maker system, it will be forever unless you turn it off.

              By tgcole83 February 18, 2016.

            • Question
              what other colors are there in the stainless steel appliances??   (2 Answers)

              By Msmojomo April 10, 2016.

              Answers
              • Best 
                Answer

                The unit comes in Black, White and Standard stainless steel.

                By CommunityAnswer April 11, 2016.

              • Question
                What are the recommended seeing for the fridge and freezer?   (2 Answers)

                By Temperature September 19, 2016.

                Answers
                • Best 
                  Answer

                  Hi Temperature, the ideal temperature setting for the refrigerator compartment is 38ºF (3ºC). The ideal temperature for the freezer compartment is -2°F (-19°C). ^Rosi

                  By MrSamsung September 20, 2016.

                  • Samsung Representative
              • Question
                What are the measurements? I'm looking to replace my refrigerator and want to make sure it'll fit in between my kitchen cabinets. Thanks!   (2 Answers)

                By Joe May 1, 2016.

                Answers
                • Best 
                  Answer

                  The dimensions are 70"H x 36.5"D x 35.75"W.

                  By CommunityAnswer May 1, 2016.

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