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58 Questions & 156 Answers
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  • Question
    Will this frig fit in 35.75" wide space? My current frig is 35.5" with 1/8" space on each side.   (6 Answers)

    By Anonymous February 16, 2015.

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    • Best 
      Answer

      No, the fridge itself is 35.75" wide. Also, you will need a 36.5" opening since the fans on the fridge is located on both sides near the bottom and not in the rear like the older style fridges.

      By Glenn May 15, 2015.

    • Question
      What is the standard warranty that this refrigerator comes with? The sales guy mentioned something about possibly 10 years but I only see 1 yr?   (7 Answers)

      By tarheel fan November 6, 2014.

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        Answer

        The warranty cover 3 areas. 1. 10 years for the compressor 2. 5 years for the seal 3. 1 year for everything else.

        By IceFire November 12, 2014.

      • Question
        Is the flow of the water average to fast? I would be disappointed if it came out extremely slow, which I have seen on another refrigerator.   (10 Answers)

        By Anonymous February 17, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          My water comes out fast but again that depends on your water pressure at home.

          By Trish April 20, 2015.

        • Question
          Ice maker and shelves   (5 Answers)

          Does this also have the ice maker in the freezer. And does it have any flip up or sliding shelves

          By Anonymous March 7, 2016.

          Answers
          • Best 
            Answer

            This specific model does not, however, we are home all day every day, and have only run out of ice 1x, and had more ice within the hour. It is a mad machine at producing ice - we drink cold drinks all day and evening. Samsung does have another similar model with 2 freezers, one in the door and one in the freezer.

            By Donovan June 13, 2016.

          • Question
            1st Water filter included with purchase?   (10 Answers)

            does the first water filter come with the fridge when purchased. I know afterwards you will have to buy but didn't know if the first one was included.

            By Anonymous September 29, 2015.

            Closed to new Answers

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            • Best 
              Answer

              Yes it comes installed.

              By Rocky March 12, 2016.

            • Question
              There is a slight give on the double door. When we open the entire door, we feel and hear a give in between both doors. Is this normal? Can it be adjusted?   (2 Answers)

              By Pax May 27, 2016.

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              • Best 
                Answer

                We are experiencing the same issue of feeling a lag between double doors, the latch being loose in showcase door. We returned the unit and again have the same problem on 2nd unit as well. The store rep says it should not be like this but nobody has a solution. The refrigerators on display in stores are not like this. I think there is some fault in this line of refrigerators with this particular issue. I have to say even Samsung was not helpful when I contacted them to have service for this issue. We might switch to non showcase door refrigerator now.

                By Shell June 22, 2016.

              • Question
                Are the fridge door magnetic??   (1 Answer)

                By LAL08201 November 8, 2016.

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                • Best 
                  Answer

                  No, the front is not magnetic.

                  By CommunityAnswer November 8, 2016.

                • Question
                  Does the freezer on this unit have an ice maker as well as the one on the top of the refrigerator? Or is there a bin to store Ice in the freezer?   (3 Answers)

                  By Sarah July 13, 2016.

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                  • Best 
                    Answer

                    There is only the ice maker in the refrigerator. However there is an ice storage bin in the fridge as part of the ice maker.

                    By Rationalmonkey July 13, 2016.

                  • Question
                    Why am I seeing dripping in between the doors of the RF28HDEDBSR?   (2 Answers)

                    By Anonymous February 2, 2016.

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                    • Best 
                      Answer

                      We initially experienced the same condensation dripping between the doors. I'm not sure why but the condensation stopped after the first week. We will occasionally see a drip or two on the top of the freezer door when we pull it open but other than that no problems. I have to say though that one thing that my family finds annoying is the ice machine. It seems to be woefully under sized and seems to be quite slow to produce and spit out ice into your cup.

                      By Gadgetgeek5 February 7, 2016.

                    • Question
                      If I order this fridge, will you remove my old unit? thanks!   (1 Answer)

                      By Omar August 3, 2016.

                      Answers
                      • Best 
                        Answer

                        you will have to contact your local store to see what services are provided.

                        By CommunityAnswer August 3, 2016.

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