Questions & Answers

24 Questions & 43 Answers
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  • Question
    How far from the wall will it pull out???   (2 Answers)

    By scoho83 November 13, 2016.

    Answers
    • Best 
      Answer

      Good Day, This mount extends 10" from the wall, getting you up to 30 degrees of swivel. Let us know if you need anything else. Thanks! Jake @ SANUS

      By SanusStaff November 14, 2016.

      • Sanus Representative
  • Question
    Will it work with a Samsung UN78JS9100F curve tv?   (2 Answers)

    By Maria June 15, 2017.

    Answers
    • Best 
      Answer

      Hello Maria, Thank you for reaching out. It is always important to double check compatibility before you buy. The Samsung model UN78JS9100F is compatible with the BF213-B1. You can see all of the mounts that are compatible with your mount here on our handy mountfinder: http://mf1.bestbuy.selectionassistant.com/ Let us know how it works out for you! Kathryn @SANUS

      By SanusStaff June 16, 2017.

      • Sanus Representative
  • Question
    Will this mount fit a Samsung 8000 Series SUHD TV, 55". Thanks.   (3 Answers)

    By Anonymous December 4, 2016.

    Answers
    • Best 
      Answer

      Yes it will. My Samsung 65 in curved fits it like a dream too. Really nice mount and was easy to put up by following the instructions.

      By finfanatic December 5, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Will this work with 24" stud spacing?   (2 Answers)

    By garyj November 25, 2016.

    Answers
    • Best 
      Answer

      Good Day, Yes, this mount will work with 24" stud spacing as long as there is not a stud right in the middle of where you want the TV, since that would mean you would have to reach 3 studs. Please let us know if that makes sense. Thanks! Jake @ SANUS

      By SanusStaff November 28, 2016.

      • Sanus Representative
  • Question
    Is the mount compatible with LG 55" 55UJ6300 LED - 2160p - Smart - 4K Ultra HD ?   (2 Answers)

    By Altran August 14, 2017.

    Answers
    • Answer

      Hello Altran! This is the perfect match with your LG model! You can see all the mounts that are compatible with your TV when you use the mountfinder found here on the bestbuy website: http://mf1.bestbuy.selectionassistant.com/ Kathryn @SANUS

      By SanusStaff August 15, 2017.

      • Sanus Representative
  • Question
    Will this mount work will lg oled55b6p and lg oled65b6p?   (2 Answers)

    By Anonymous July 23, 2017.

    Answers
    • Answer

      Yes, it has a number of applications for flat backs and round back TV's

      By Khsiebuhr August 11, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Will this Wall Mount work with a LG-65EF9500 OLED TV?   (2 Answers)

    By Anonymous July 12, 2017.

    Answers
    • Answer

      Hi, This mount is actually NOT compatible with your LG model. This TV has a trapezoid mounting pattern and we do not have a mount right now to accommodate this at this time. Kathryn @SANUS

      By SanusStaff July 13, 2017.

      • Sanus Representative
  • Question
    I need a mount for the Panasonic TC-P55VT50? The Sanus website TV Mount selector app does not show this model as one that will this TV.   (2 Answers)

    By Mike May 15, 2017.

    Answers
    • Answer

      yes it will fit. my model also wasn't listed.

      By Spraymax July 2, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    How do you center the tv if you cannot slide it horizontally? The studs are not centered on the wall where the tv will go.   (2 Answers)

    By Sally March 17, 2017.

    Answers
    • Answer

      It will move from side to side. Reread the instruction.

      By Bear June 16, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I just purchased this mount, geek squad installed. I can not pull it out from the wall to swivel the tv. My husband has difficulty. Surely there is some sort of adjustment?? help or it will be returned to best buy.   (2 Answers)

    By mary February 14, 2017.

    Answers
    • Answer

      Better go to the gym. It's not easy but it does pull out from the wall.

      By Bear June 16, 2017.

      • Verified Purchaser
      • My Best Buy® Member

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