Questions & Answers

50 Questions & 96 Answers
1-10 of 50 Questions

OR

  • Question
    How far does the arm extend the TV from the wall?   (2 Answers)

    By katto November 15, 2016.

    Answers
    • Best 
      Answer

      Good Day, This mount extends 28" from the wall, let us know if you need anything else. Thanks! Jake @ SANUS

      By SanusStaff November 16, 2016.

      • Sanus Representative
  • Question
    Hello, I just installed this mount for my 75inch tv. My only issue is the strong tension to pull the tv from the wall and push the arms back in. Is there a way to loosen this tension? You can do so for tilt and swivel, but I didn't see for arm extension.   (5 Answers)

    By Surfer916 February 9, 2017.

    Answers
    • Best 
      Answer

      I called the Sanus customer/technical service line about this and they told me there was no way to ease this tension, or stiffness, in the arms. They said that tension or stiffness might loosen over time with repeat movement, but I feel like I'm going to snap my 65" TV in half every time I pull it away from the wall.

      By asdf February 15, 2017.

    • Question
      Will this mount work for 24 in studs apart   (2 Answers)

      By Long November 5, 2016.

      Answers
      • Best 
        Answer

        Yes, this mount can go up on 24" studs.

        By Sanus November 11, 2016.

      • Question
        Can you mount this on a concrete block wall? I have heard that the concrete will crumble in time around the anchors and the tv could fall. If so any suggests.   (2 Answers)

        By Norman July 12, 2017.

        Answers
        • Best 
          Answer

          Hi Norman, This will work on concrete and we provide instructions in our installation manual on how to do so! Kathryn @SANUS

          By SanusStaff July 13, 2017.

          • Sanus Representative
      • Question
        Is this the same model as VLF628-B1? Thank you!   (2 Answers)

        By Ragzz July 11, 2017.

        Answers
        • Best 
          Answer

          Yes, works great!

          By Mike July 12, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Will the mount deform if it is permanently extended ~26" while holding a 38 pound television?   (1 Answer)

        By NewbVT November 26, 2016.

        Answers
        • Best 
          Answer

          Good Day, Absolutely not! This mount is meant to be swung out from the wall. You can keep it there as long as you want. Let me know if you need anything else. Thanks! Jake @ SANUS

          By SanusStaff November 28, 2016.

          • Sanus Representative
      • Question
        Will this mount work on a Panasonic TCP65VT30? I'm hoping so.   (2 Answers)

        By Strap June 18, 2017.

        Answers
        • Best 
          Answer

          Yes. I used it with a Panasonic ZT60 which has the same VESA pattern I believe.

          By Techmom36 June 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        I would like to know if the mount is 16 on center or 24 on center for the wall   (3 Answers)

        By babs April 13, 2017.

        Answers
        • Best 
          Answer

          Hey Babs, This mount can fit both 16" and 24" studs, but not if you have a stud right in the middle of where you want this mount. We still can center it, I just need you to give us a ring @ 800-359-5520 and we can walk you through how to do this. Thanks! Jake @ SANUS

          By SanusStaff April 14, 2017.

          • Sanus Representative
      • Question
        Is there a spec sheet for download for this mount?   (3 Answers)

        By Anonymous October 31, 2016.

        Answers
        • Best 
          Answer

          Good Day, Yes, I have this cut sheet but we need to add it to the website. Can you please reach out to us @ 800-359-5520 and I can send it to you? Sorry for the inconvenience. Thanks! Jake @ SANUS

          By SanusStaff October 31, 2016.

          • Sanus Representative
      • Question
        after remodeling, we are replacing tv's in the family room, home theater and master bedroom. what would be the correct mounts for the following: 75" sony xbr940 in family room; 82" samsung MU8000 in theater; and 55" sony 900 in master bedroom.   (1 Answer)

        By MDMichael August 14, 2017.

        Answers
        • Answer

          Hi MDMichael, You can see all the mounts that are compatible with your TV when you plug in the model # to our trusty mountfinder tool here: http://mf1.bestbuy.selectionassistant.com/. If you are wanting to know if these work with the BLF228 in particular, Your Sony and Samsung TVs will work just fine with this! Kathryn @SANUS

          By SanusStaff August 15, 2017.

          • Sanus Representative

      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions