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66 Questions & 237 Answers
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  • Question
    Does this work with Windows 10?   (10 Answers)

    Just upgraded to Windows 10. Will this work with that upgrade?

    By Anonymous November 22, 2015.

    Closed to new Answers

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    • Best 
      Answer

      Yes it does! I use it either with my work laptop, that has Windows 7, and my wife´s brand new laptop, which came with Windows 10 onboard.

      By clausvp December 1, 2015.

    • Question
      Does it need a power supply? I can't tell from the pictures   (10 Answers)

      By Pips April 3, 2016.

      Closed to new Answers

      Answers
      • Best 
        Answer

        No it does not. It gets its power from the USB connection, no need to have a separate power supply.

        By dangermouse May 10, 2016.

      • Question
        can i hook this hard drive up to my xbox one to save games and save data   (11 Answers)

        can i hook this hard drive up to my xbox one to save games and save data.

        By christina November 21, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          Yes you can.

          By Jedi December 11, 2015.

        • Question
          does this work for both mac and windows   (10 Answers)

          does this work for mac and windows with out having to erase all the storage form one if use a diff. computer. do you have to download a driver on every new mac you use it on also

          By sam October 31, 2015.

          Closed to new Answers

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          • Best 
            Answer

            If you format the drive so that the file system is exFAT, then both MAC and PC will be able to read and transfer files. However, devices such as Playstation, Xbox and blu-ray players do not read exFAT.

            By JSAND April 6, 2016.

          • Question
            Will this work in PS4?   (6 Answers)

            I updated my PS4 to 1tb awhile ago and it's almost full. Would this hard drive fit/work in a PS4 or is 4tb too much for it to handle?

            By Chris December 20, 2015.

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            • Best 
              Answer

              No Once disassembled the hard drive is still to thick to fit into the original hard drive slot

              By Mike January 16, 2016.

            • Question
              I need a new cable to connect my seagate hard drive to my computer. Can I buy that seperately at Best Buy?   (5 Answers)

              What is the proper name for the cable connector?

              By Anonymous July 25, 2015.

              Answers
              • Best 
                Answer

                It comes with the cable when you buy the harddrive

                By SKUSA December 29, 2015.

              • Question
                Is this drive can be password protected?   (8 Answers)

                By OEDC February 24, 2016.

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                • Best 
                  Answer

                  Yes, it comes with the software to set up a password

                  By kaw2279 April 30, 2016.

                • Question
                  Does this backup via wifi or cable only?   (5 Answers)

                  By Atin September 15, 2016.

                  Answers
                  • Best 
                    Answer

                    If you plug this into your router via USB you can access it by wifi. Provided you have setup your router to use it. It does work very good with either wifi or cable. But you need a network to share with all your computers and smartphones and tablets. Works faster using ethernet. Enjoy!

                    By KeyCpo December 11, 2016.

                    • Verified Purchaser
                    • My Best Buy® Member
                • Question
                  What is the actual storage space available on the 4T?. Example, I have a 2T which is actually 1.81T and a 1T which is 0.931T   (5 Answers)

                  By Tigertown June 14, 2016.

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                  • Best 
                    Answer

                    3.63TB is the actual size of storage on this device.

                    By Bobby June 21, 2016.

                  • Question
                    HI. I DO need an external hard drive to store tons of photos, videos and audio on. My confusion is: If this will be my back up drive, why do I need my back up to "back up"? Doesn't that defeat the purpose of having enough memory for storage? Thanks!   (3 Answers)

                    By redhound January 5, 2017.

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                    • Best 
                      Answer

                      If I understand you correctly, you have a computer with two hard drives on it (one used as a back up) and want to know if you need an external. Either way, my answer is that can't have enough back ups; internal or external. Myself, I have four internal drives in my PC, plus three or four external. The external I update with files and move them out of the house to another location. Should the house burn down I still a majority of my files safe. If I had to bug out of the house for an emergency and could not take my PC, I could always remove the internal drives and save them. It's always up to the individual to decide how valuable their files and information are to them and how much they want to protect it. There is no right or wrong.

                      By Cantara February 18, 2017.

                      • Verified Purchaser
                      • My Best Buy® Elite Member

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