A:AnswerI did not put it on a scale but i would estimate less than 10 pounds. Easy to pick up with one hand. Very easy to manuever around while using also.
A:AnswerPlease contact our customer service team at 1-855-427-5127 with your unit present. They’ll help review the issue and guide you through the next steps to ensure everything is working as it should. Our support team is available Monday to Friday, from 9:00 a.m. to 9:00 p.m. ET, and on Saturday, from 9:00 a.m. to 6:00 p.m. ET.
A:AnswerIf you purchased the Protection Plan with your Shark vacuum from Best Buy, you may qualify for a free replacement if the vacuum cannot be repaired due to covered issues like accidental damage, battery failure, or power surges, and you can start a claim by calling 1-800-433-5778, visiting a Best Buy store, or logging into your Best Buy account online. Available daily from 8:00 AM to 9:00 PM Central Time (CT)
A:AnswerShould you require support with your vacuum, please do not hesitate to get in touch with our team at 1-855-427-5127, and we will be pleased to assist you.
A:AnswerThe battery is removable. Just squeeze the battery release button on each side and slide it up to release. It comes with power charger that plugs into top of battery.
A:AnswerThe Shark IZ361H Cordless Pet Plus Vacuum comes with one removable lithium-ion battery included in the box. This battery provides up to 40 minutes of runtime in standard mode when used as a handheld vacuum. If you're looking for extended cleaning time, Shark does offer additional batteries for purchase separately, and the vacuum is compatible with swappable batteries, so you can keep a spare charged and ready to go.
A:AnswerThe vacuum is generally easy to assemble, and most users find the process straightforward and hassle-free. It involves connecting a few main components like the wand, motorized floor nozzle, and handle until they click securely into place. The steps are outlined in the user manual and supported by helpful guides available on Shark’s website and other trusted sources.
