Questions & Answers

1-10 of 17 Questions
  • Question
    what , are the differences between the different models in the hv380 series.? there is hv380, hv380C, hv381 etc   (1 Answer)

    By hv380series December 20, 2016.

    Answers
    • Best 
      Answer

      One difference is the color. But the real difference is just in the included accessories. If you google "shark rocket complete HV320 versus HV322" you should find a page with a table of the accessories with each model. IMHO, the 321 is the best value - I wanted the wand tool and the motorized brush. Here's one such page: http://www.pickvacuumcleaner.com/reviews-and-recommendations/shark-rocket-complete-with-duoclean-hv380-hv381-and-hv382-models.html

      By Kenala January 9, 2017.

    • Question
      Is this sweeper top heavy? Looks to heavy to hold up to walls, ceilings or curtains.   (7 Answers)

      By middkidsmom January 16, 2017.

      Answers
      • Best 
        Answer

        Perfect tool to clean every day. I love it !!!!

        By Monika January 17, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is the dust cup attached or is it removeable for easier emptying...???   (5 Answers)

      By Katie May 24, 2017.

      Answers
    • Question
      How well does it pick up pet hair   (5 Answers)

      By Anonymous September 11, 2017.

      Answers
      • Best 
        Answer

        We have multiple dogs & cats. This vacuum really works great at getting the hair up from our carpets and wood floors.

        By PetOwner September 11, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this vacuum Work on thick shag carpet?   (5 Answers)

      By Mona11 January 15, 2017.

      Answers
      • Best 
        Answer

        Yes it does. It is very versatile.

        By Ccn149 May 27, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      What is the difference between This vacuum and the Shark - Rocket DeluxePRO Bagless Vacuum?   (2 Answers)

      By Amanda November 7, 2016.

      Answers
      • Best 
        Answer

        Duo edge cleaning

        By Elizabeth November 21, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      are the shark rocket HV380 series dual voltage   (3 Answers)

      By HE August 19, 2017.

      Answers
      • Answer

        NO

        By Shlepy September 16, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      How do you replace the brushes on the roller?   (3 Answers)

      By Anonymous July 23, 2017.

      Answers
      • Answer

        Changing the brush and rollers are easy. Press the easy to find release and they just pop out. You can clean and replace very easy. No belts to mess with. I haven’t had to replace my rollers yet, but it’s the same process. Press the button to release. Snap back in and go!

        By NoWorkDay October 7, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Do both rollers turn on all settings? Would the brush roller damage my dense, soft carpet?   (5 Answers)

      By shopper April 8, 2017.

      Answers
      • Answer

        Yes, both brushes turn at the same time. In my opinion it won't damage the carpet. I have used it on multiple types of flooring all with great results.

        By Ccn149 May 27, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      How much does this vacuum weigh?   (5 Answers)

      By Jack March 20, 2017.

      Answers
      • Answer

        It is about 10-11 lbs. Most of the weight is at the top so you will get tired of carrying it around.

        By DuoBad July 11, 2017.

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