Questions & Answers

24 Questions & 43 Answers
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  • Question
    Hard Floor Genie   (3 Answers)

    Am I correct in assuming that this attachment needs to be added to vacuum hardwood floors? How does this work?

    By Anonymous February 4, 2016.

    Answers
    • Best 
      Answer

      To the person who responded there is no floor attachment, the description plainly says there is an attachment with microfiber clothes. Is that not correct?

      By CindyLouWho22 May 18, 2016.

    • Question
      Does any of the shark vacuums have 2 settings for carpet height?   (5 Answers)

      By 61924 April 21, 2016.

      Answers
      • Best 
        Answer

        Yes, there is a switch on the handle of the Shark Lift-Away which allows for one-touch adjustment between deep pile, short pile and hardwood/tile/linoleum floors.

        By LadyAuthor September 6, 2016.

      • Question
        Is the small brush head on the NV751 motorized as it is on the NV752? I have an older Shark Rotator with an air driven brush that stops as soon as you put it on something. I need the small motorized brush, so I am going to purchase a powered lift away.   (3 Answers)

        By Bullmule December 31, 2016.

        Answers
        • Best 
          Answer

          no it does not

          By cindy January 29, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        On the shark rotator Vacumn what does gunmetal or is gunmetal   (5 Answers)

        By Mp January 11, 2016.

        Answers
        • Best 
          Answer

          It's the color of the vacuum. It's like a lavender color.

          By JJ808 January 29, 2016.

        • Question
          how long does it run un plugged ??   (2 Answers)

          By EJ April 7, 2017.

          Answers
          • Best 
            Answer

            Zero. This is an AC powered vacuum cleaner and requires being plugged into a wall outlet, in this case 110V.

            By Pete April 28, 2017.

          • Question
            Can the canister be washed   (2 Answers)

            By Anne April 3, 2017.

            Answers
            • Best 
              Answer

              Yes, it is washable, just let it dry before using your vacuum again.

              By Pete April 28, 2017.

            • Question
              How do you clean the filters?   (2 Answers)

              By Attack March 31, 2017.

              Answers
              • Best 
                Answer

                They are washable - mild soapy water and then rinse and air dry.

                By Mary August 5, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Does this vacuum do stairs without taking the whole vacuum cleaner with you on steps   (3 Answers)

              By Donna December 14, 2016.

              Answers
              • Best 
                Answer

                I do my stairs all the time with this vacuum. You have to be holding the canister, or I just rest it on the stair behind me. The canister pops right off of the vacuum, so it won't be the entire vacuum cleaner on the steps. I hope this helps.

                By Vicki February 3, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              Can the brush be easily removed for easy cleaning/removal of hair?   (2 Answers)

              By cyd November 19, 2016.

              Answers
              • Best 
                Answer

                They have directions in the manufacturer paperwork on how to open the bottom part of the vacuum to get to the brush better to remove hair. You can not actually remove the entire brush out of the vacuum, but you can open the bottom to get better access. I have had mine for 3 months, and so far I have just been cutting the hair off the rollers while the bottom is still on. The hair doesn't get all too tangled. I use a seam ripper from my sewing kit to cut the hair that is tanged on the rollers and then I'm able to pull the hair right off the rollers with no hassle. Hope this Helps.

                By Vicki February 3, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              What is the difference between the NV751 and the NV750W?   (1 Answer)

              By nhc28 August 23, 2017.

              Answers
              • Answer

                Nhc28, By way of technical specifications there are no differences ( Voltage: 120V., 60Hz,Watts:1150W,Amps: 9.5A). The differences come in by way of attachments or color variations. Best Regards Customer Support Team

                By Shark Support Team August 25, 2017.

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