Questions & Answers

1-10 of 24 Questions
  • Question
    Dies the shark work with hard wood floors   (10 Answers)

    By Pig March 22, 2016.

    Answers
    • Best 
      Answer

      I know you are asking about wood, but I use it on tile, and it is way better than the Hoover that I used to own. The beater bar is still when put into bare floor mode, and the suction is outstanding. It picks everything up. I don't think you will be disappointed.

      By BestBuyer May 2, 2016.

    • Question
      Is the lift away canister heavy to carry around?   (10 Answers)

      By nomuscles April 7, 2016.

      Answers
      • Best 
        Answer

        So I've used it as a lift away canister a few times. It really isn't that heavy, but if you think that you will be using it like that for a while you might as well place the unit on the canister accessory that comes with it that lets you roll it around. :)

        By TatoNarizDeGato May 11, 2016.

      • Question
        Compare Shark Rotator and Shark Professional   (3 Answers)

        Can you break down and simplify the differences (and pros and cons) of the Shark Professional Lift Away, like you can buy at Wal-Mart and the Shark - Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright??

        By RedHedCountryGirl November 22, 2015.

        Answers
        • Best 
          Answer

          My strategy is to get a middle-of-the-line product, not the top of the line. I found the Shark Rotator (emerald) perfect for my needs, a 3000+ square ft home with about 2000 square feet of hard floor and throw rugs, and about 1000 square feet of carpet. Most of the mid- and top-of-the-line vacuums, and even ones that cost $140, have HEPA filters and are bagless. The emerald model has a smaller form factor and smaller dust bin, but has plenty of capacity for my needs. It is very easy to use, converts quickly to a canister and back to an upright, and even comes with a second upright head and microfiber pad for hard floors. Bottom line: this Rotator is more than adequate, and you don't need the "seen on TV" Shark that comes with a "free" canister.

          By iconoclast02 January 6, 2016.

        • Question
          Do the brushes shut off when this vacuum is in the upright position if you are using the hose and attachments?   (5 Answers)

          By Katie July 4, 2017.

          Answers
          • Best 
            Answer

            Yes, the brushes only work when the handle is reclined.

            By mrmusic July 5, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does the NV755 come with a rolling canister caddy? Can you buy a rubber rake type attachment to fit the vac that would take up dog hair?   (5 Answers)

          By Doghair February 19, 2017.

          Answers
          • Best 
            Answer

            Yes it does come with the rolling caddy. It also comes with a bunch of attachments that work great for dog hair. I have 2 dogs and 2 cats and it is hands-down the best vacuum ever!!!

            By ECurf July 14, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is it easy to remove the beater brush in the head to clean tangled hair from? My old shark is a real hassle to remove for cleaning   (5 Answers)

          By BeaterBrush November 20, 2016.

          Answers
          • Best 
            Answer

            Hello BeaterBrush, To remove any hair, fibers, or debris that is wrapped around the brushroll, there is a groove that allows a pair of scissors to cut across to loosen debris, and a portion of the base is hinged for better access to the brushroll. Best Regards, Customer Service Team

            By Shark Support Team November 29, 2016.

          • Question
            Is there a way to turn on/off the rotating brush? Sometimes when vacuuming small area rugs or bathroom rugs, I've noticed sometimes when you turn off the brushes it helps prevent the the carpeting from getting sucked up and stuck into the vacuum.   (5 Answers)

            By LCOR September 30, 2017.

            Answers
            • Best 
              Answer

              Yes there is a button on the handle that lets you easily switch between thick carpet, carpet/low pile, and hardwood floors. Selecting the hardwood floor turns the brush off.

              By JT17 October 27, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            Where can i buy the extra attachments for the navy color model   (1 Answer)

            By bren June 28, 2016.

            Answers
            • Best 
              Answer

              Order anytime from Shark. It is easy to order from them.

              By SamIAm April 3, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            For this price, does it come with the steam mop and all the attachments for hardwood floors?   (3 Answers)

            By Lonnman May 25, 2016.

            Answers
            • Best 
              Answer

              This model includes a crevice duster, mini motorized brush, pet upholstery tool, Dust-Away hard floor attachment with a microfiber pad and a dusting brush. It is not a steam mop.

              By CommunityAnswer May 25, 2016.

            • Question
              What is the amps/wattage of the powered lift-Away XL?   (3 Answers)

              By teacherbb May 13, 2016.

              Answers
              • Best 
                Answer

                The vacuum is 9.5 amps and 1150 watts.

                By CommunityAnswer May 13, 2016.

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