If you can return the Vizio TV and replace it with a Sony, you'll get a flawless connection and great video and sound from this soundbar. I purchased a High End soundbar from another manufacturer. Sound and video were dismal. I have friends who have purchased Vizeo TVs and returned them for Sony or Samsung. You might try a Vizeo soundbar as an alternative to eating the money you spent for the TV. It seems matching soundbar and TV from the same manufacturer facilitates better results. Look up CNET best soundbar reviews 2018. There's a Vizeo soundbar that is listed as producing excellent video and sound and is listed as Best Value. Good luck.