Questions & Answers

74 Questions & 202 Answers
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  • Question
    What's the refresh rate, which is different from Motionflow XR 240, of this TV? 60hz or 120hz?   (6 Answers)

    By Sarah July 7, 2016.

    Answers
  • Question
    what is the width? not on specs - i have 43" limit in the space available   (5 Answers)

    By gregg April 30, 2016.

    Answers
    • Best 
      Answer

      Hello gregg, thank you for your message. TV only: 43 x 25 3/8 x 2 5/8(3/8) in (1092 x 643 x 66(8.9) mm) / TV with stand: 43 x 27 x 9 3/8 in (1092 x 683 x 235 mm). For more information, check the link below: https://docs.sony.com/release//specs/KDL48W650D_mksp.pdf. -Oscar.

      By SonyListens April 30, 2016.

    • Question
      I have read that you cannot get Amazon Prime with this model, while others say you can. If you can get it, how do you do it?   (5 Answers)

      By stylecoach July 23, 2016.

      Answers
      • Best 
        Answer

        Hi stylecoach, You can get Amazon Prime with this TV. To sign up for the Amazon Prime free trial, your account must have a current, valid credit card. Payment options such as an Amazon.com Corporate Line of Credit, checking accounts, pre-paid credit cards, or gift cards cannot be used. To sign up for the Amazon Prime free trial: Go to Amazon Prime Free Trial. Thanks, >Joffrey

        By SonyListens July 23, 2016.

      • Question
        How do you mirror from an Ipad or Iphone to this TV? It doesn't seem to support non-android phones, and there is a confusing list of work-arounds out there. What is the simplest one? Not supporting iOS hurts Sony, not Apple, since consumers stop buying   (1 Answer)

        By Supergirl November 30, 2016.

        Answers
        • Best 
          Answer

          Hi Supergirl, Apple iPad mobile digital devices, Apple iPhone mobile digital devices and Apple iPod portable players are not supported for use with the screen mirroring feature. These devices use a proprietary technology called AirPlay Mirroring, which will only work with certain Apple TV devices. Regards, ~Erin

          By SonyListens November 30, 2016.

        • Question
          Does this model include a remote that you can use Google's voice activated search. Does it have access to the apps from the Play Store? It sounds as if its not a full Android TV like some other newer Sony models. Thanks for your help.   (1 Answer)

          By Marshmallow July 1, 2016.

          Answers
          • Best 
            Answer

            Hi Marshmallow, This Sony KDL-48W650D does not support Android Operating System and the supplied remote control (RMTTX102U) is just a regular IR remote control. -Jerome

            By SonyListens July 1, 2016.

          • Question
            Is it possible to make the television swivel on the stand. I would like to have it rotate so I can put items behind it in my tv cabinet, but it is not possible to mount it.   (5 Answers)

            By Ellen May 29, 2016.

            Answers
            • Best 
              Answer

              No, the TV does not swivel on the stand.

              By CommunityAnswer May 29, 2016.

            • Question
              What are the dimensions of the stand?   (2 Answers)

              By Mo May 18, 2016.

              Answers
              • Best 
                Answer

                The dimensions of the stand only are 9 1/2in by 28 1/4in.

                By Hero October 7, 2016.

              • Question
                Does this TV have the refresh speed capable of handing Sports speed with zero lag?   (2 Answers)

                By Anonymous May 17, 2016.

                Answers
                • Best 
                  Answer

                  Yeah. Im doing nothing but gaming, so far so good. Games that require fast frame rates as well, so far so good.

                  By HorsemanJD June 14, 2016.

                • Question
                  IS THERE A FULL MOTION WALL MOUNT FOR THIS TV   (5 Answers)

                  By YMMIT April 27, 2016.

                  Answers
                • Question
                  Does this tv require a wireless adapter to connect with a wireless router?   (5 Answers)

                  By Berlin October 16, 2016.

                  Answers
                  • Best 
                    Answer

                    NO IT IS ALREADY BUILT IN

                    By gmoney10 November 19, 2016.

                    • Verified Purchaser
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