Questions & Answers

1-10 of 48 Questions
  • Question
    does this tv handle 1080 content well? i mean almost every satellite & broadcast channel is only 1080 so can this tv handle that well and make it look decent?   (5 Answers)

    By 1080pviewer June 1, 2017.

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    • Best 
      Answer

      Hi 1080pviewer, I suggest that you change your username to 4Kviewer as this TV not only handles 1080 content well, it upscales it to near 4k quality. It does not make 1080 decent, it makes it excellent. Thanks, -Mark

      By SonyListens June 1, 2017.

    • Question
      Hi, l recently bought the Sony XBR55X900E ....There is a wire that looks like a pair of ear buds that is called a IR Blaster.....What is it used for and can i disconnect it when i am done with the initial set up?   (5 Answers)

      By Skil2bil July 3, 2017.

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        Answer

        These are used for your remote control so you can use it if something is blocking the sensor in front of the TV in other words it gives you a wider range for your remote to control the TV

        By WildWilly July 15, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Does the Sony XBR 55x900E have Bluetooth capability?   (5 Answers)

      By arnied May 2, 2017.

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        Yes it does. Better than the 850D.

        By robjmb May 27, 2017.

      • Question
        Does this tv have a power brick or just a cord?   (5 Answers)

        By Cheese April 16, 2017.

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          AFAIK the 55X900E has a power brick . I will be getting one this week at the local Best Buy to replace the 2015 Sony 55-X850C here that suddenly had a panel fail ,my extended warranty coverage is paying my purchase cost for the 55-X850C and all but $300.00 for the new TV + the sales tax for the replacement 55X900E. Any brand TV can have a panel fail at any time . No matter what TV you buy get an extended warranty from Best Buy or on line somewhere right away it saved me $1199.00 plus a TVservice call to diagnose it .

          By ratedbybluto April 27, 2017.

        • Question
          Hi I recently bought this TV but had to return the first for pixel defects, the second one has 2 defective sub-pixels, and my smaller HDR 4K Sony has 3 dead sub-pixels, are pixel defects that normal? Thanks. Kal.   (5 Answers)

          By Kallum37 May 30, 2017.

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            Answer

            Hi Kallum37, In all LCD or LED panels, there's a chance that a small number of pixels don't change color. This is normal for all LCD displays from all manufacturers. Most defects are noticeable only when an all-white or all-black picture is shown. They shouldn't be noticeable under normal operation. Because a defective pixel or pixels is normal on all LCD or LED screens, there is a high chance that a replacement LCD may also have them. It could have more defective pixels or the pixels may appear in a more noticeable position than on the one it replaced. -Jerome

            By SonyListens May 30, 2017.

          • Question
            what is the difference between xbr55x900e and xbr55x850d when is the sale price end on both thanks   (4 Answers)

            By Pz May 26, 2017.

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              Answer

              The 900 has amuch brighter HDR range. It also has local dimming. It has better Bluetooth connection to headphones.

              By robjmb May 27, 2017.

            • Question
              Does this TV have both HDR Dolby formats?   (4 Answers)

              By Wayt February 25, 2017.

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                No, the X900E series will only support HDR10 and HLG HDR but not Dolby Vision. Sony models that have the 4K HDR Processor X1 Extreme such as the X930/X940E, Z9D, and A1E OLED series will be getting Dolby Vision. The X900E series uses the 4K HDR Processor X1(non Extreme).

                By Viktor February 26, 2017.

              • Question
                I own the Sony 55" 900E. I returned the first one because I would see a distortion around people's in motion. I thought it was a defect. BB replaced it with a new one. Unfortunately I still have the issue with the new one. Why do I see this?   (3 Answers)

                By Dale1963 August 10, 2017.

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                  Answer

                  I've not seen this issue but try disabling MotionFlow for that input, or all inputs (I hate the motion interpolation). Maybe that will resolve it.

                  By Rev2010 August 18, 2017.

                • Question
                  Is HDMI cable required for this tv?   (5 Answers)

                  By Patsy July 16, 2017.

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                    Answer

                    Patsy, I'm not the sharpest tack in the box when it comes to electronics, but my first impression is no you don't need HDMI. It has a cable connection (the screw in coax type) that doubles as an external antenna connection. That tells me it is an input to the TV and should work. There are also RCA plugs that could run from a cable box to the TV but you may also need a digital audio cable to get sound. Another option is RCA type plugs in R/G/B configuration. My final thought would be if you don't plan on using HDMI cables, don't bother with a 4K TV. All other connections mentioned are inferior to HDMI. I hope this helps, just keep researching for your needs and the connection quality that will support your TV's resolution ...

                    By pigiron July 21, 2017.

                    • Verified Purchaser
                    • My Best Buy® Member
                • Question
                  Im sorry , I forgot to say the tv size....Does the XBR55X900E have the picture in picture option?   (6 Answers)

                  By skilbil June 20, 2017.

                  Answers
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                    Answer

                    Yes, right of the Action Menu on the remote.

                    By Tony June 20, 2017.

                    • Verified Purchaser
                    • My Best Buy® Elite Member

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