Questions & Answers

10 Questions & 29 Answers
1-10 of 10 Questions

OR

  • Question
    Is this equipped with Dolby vision?   (4 Answers)

    By Steve April 25, 2017.

    Answers
    • Best 
      Answer

      Dolby Vision will be implemented via a firmware update later in the year. Irrespective of manufacturer this seems to be the norm for 2017 models. Read the press release below. https://blog.sony.com/press/sony-electronics-introduces-all-new-bravia-oled-4k-hdr-tvs-with-unparalleled-black-levels-contrast/

      By Nylon April 27, 2017.

    • Question
      what is the angle of the tilt when table mounted?   (2 Answers)

      By Anonymous March 22, 2017.

      Answers
    • Question
      Does this TV support bluetooth for bluetooth headphones?   (4 Answers)

      By Florian May 23, 2017.

      Answers
    • Question
      Does this model have "Full Screen Sound"? Does all the OLED models have this new sound method?   (3 Answers)

      By Anonymous May 2, 2017.

      Answers
      • Best 
        Answer

        Yes, but the bass is from the kick stand

        By OLuckyMe May 23, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Does this TV support multi-voltage input (110-240v)?   (1 Answer)

      By brassildaz March 28, 2017.

      Answers
      • Best 
        Answer

        Hi brassildaz, For units that are sold in the US, we only recommend connecting to AC 120V, 60Hz. -Jerome

        By SonyListens March 31, 2017.

      • Question
        I know this TV doesn't support Dolby Vision out of the box. However, a press announcement from Sony, dated 1-4-17, said that Dolby Vision will be supported by a future firmware update. Does anyone know when -- or if -- Sony will keep its promise?   (2 Answers)

        By DolbyVision July 8, 2017.

        Answers
        • Answer

          Hi DolbyVision, we suggest checking our official website https://www.sony.com/ for news and updates on our devices. Thanks, -Mark

          By SonyListens July 10, 2017.

        • Question
          Can the onscreen sound system AND an external sound bar (Polk) be used simultaneously? I like the idea of sound emitting from the screen, but want more headroom than 40W.   (5 Answers)

          By Kepler June 23, 2017.

          Answers
          • Answer

            I use a Denon receiver with mine as well as an optical out. It only lets me use one or the other, tv or external speakers.

            By Speakers July 21, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          I have a Sony 850 series that can output at 1080p 120 hertz. Is this set also able to do this?   (5 Answers)

          By Broski June 6, 2017.

          Answers
          • Answer

            Just checked it out, 1080p isn't a problem but 120hz refresh rate is. Looks like the best I can set it to is 60hz

            By Elude411 July 5, 2017.

          • Question
            I'm asking Best Buy a question, using the "Ask a Question" on the Best Buy website. "When will this model be available on display in Oregon?" Perhaps an answer better than "Ask Best Buy" would be possible?   (1 Answer)

            By Curious April 6, 2017.

            Answers
            • Answer

              Hi Curious, I went to a Magnolia store at bestbuy and asked the question and was told by a sales rep. that they would be going on display in the last couple of days of this month, April 27 or 28.

              By JimmyDickens April 17, 2017.

            • Question
              When will it be in the store on display an d will it be in the Nashua location?   (2 Answers)

              By JimmyDickens April 4, 2017.

              Answers
              • Answer

                Jimmy, Perhaps Best Buy and the Best Buy website are different? Amazon is quoting 1-2month delivery on the 55" model. So perhaps within 1 or two months, if Best Buy is purchasing from Amazon. -R

                By Curious April 6, 2017.

              Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions