Questions & Answers

1-10 of 66 Questions
  • Question
    Does this come with the recommended Sony wall mount? I was told by my salesman that it does and at this point I believe he lied.   (5 Answers)

    By Kelvin May 16, 2016.

    Answers
    • Best 
      Answer

      I purchased this TV and no it does not come with a wall mount. He lied.

      By mek1ner May 18, 2016.

    • Question
      Is this active or passive 3D ?   (3 Answers)

      By Steven April 4, 2016.

      Answers
      • Best 
        Answer

        Hello Steven, thank you for your message. It is a 3D Active compatible. For more information, check the marketing specifications in the link below: http://146.215.230.18/release/specs/XBR55X930D_mksp.pdf. - Oscar.

        By SonyListens April 4, 2016.

      • Question
        I will ask this question again as Sony is not providing an actual response. What is the numerical input lag measurement for this TV? Simply stating that it is great for gaming is not sufficient and are words not worth saying.   (3 Answers)

        By Wilkens September 2, 2016.

        Answers
        • Best 
          Answer

          The 52ms lag is the main reason I decided to stick with my Samsung KS9000. I really wanted to get this TV but Im also a gamer and want quick response. The KS9000 is about 20.5 ms with game mode on, and about 124ms out of gaming mode. So I did a test turning game mode off just to see if I would notice the difference and it was a HUGE difference. I tested it playing Fallout 4 and there was a very noticeable delay from my controller inputs to the actual response of the game. Now would I notice a 52ms delay? Probably, but not as much as I did turning game mode off on my KS9000. Hopefully Sony can address this with a firmware update. Because other than that I really love the Sony.

          By Nate34 September 14, 2016.

        • Question
          Fee was charged for delivery of this TV when the website clearly says the delivery, unboxing and setup on a stand are free (and plugin). Please advise   (3 Answers)

          By Freedelivery April 17, 2016.

          Answers
          • Best 
            Answer

            You should return to the store you purchased it from and receive free delivery. However, you may need to check the price you were charged; sometimes if the delivery doesn't come off automatically, the sales associate will take it off the purchase of the TV. Again, if not, return to your store. Delivery is only authorized to set-up - connect TV to one device to ensure TV is fully operational. Hope this helps.

            By Chief May 18, 2016.

          • Question
            is it capable of blue tooth   (4 Answers)

            By Anonymous May 5, 2016.

            Answers
            • Best 
              Answer

              Hi, yes, this unit has a Bluetooth ( version 4.1 HID / HOGP / 3DSP / SPP ). Dave

              By SonyListens May 5, 2016.

            • Question
              Does anyone know what the input lag time is for gaming on this TV? I m interested in purchasing it for ps4 use but have seen varying lag measurements.   (4 Answers)

              By Wilkens August 31, 2016.

              Answers
              • Best 
                Answer

                Original input lag was 52 ms recent patch brought it down to 32 which is perfect for gaming.

                By Shadowfox186 November 28, 2016.

              • Question
                Does Sony make a 2016 TV with Picture in Picture?   (4 Answers)

                By Anonymous April 10, 2016.

                Answers
                • Best 
                  Answer

                  Picture-In-Picture is not included in the specifications of this TV. Please check the full specifications of this TV in the link below. https://docs.sony.com/release//specs/XBR55X930D_mksp.pdf Thanks, >Joffrey

                  By SonyListens April 10, 2016.

                • Question
                  How is the 930D different from the 850D? Which would be better for watching sports? Which would be better for watching blu ray movies?   (6 Answers)

                  By Mark August 12, 2016.

                  Answers
                  • Best 
                    Answer

                    Hello! The X930D is Active 3D capable, has three times more contrast from Extended Dynamic Range Pro, and it has exclusive technology called the Slim Backlight Drive. Both are excellent for sports but if you are interested in them with deeper black levels and a brighter display, then the X930D is for you!

                    By TheSonyExperience August 24, 2016.

                  • Question
                    What are the dimensions of the box this comes in?   (3 Answers)

                    By Evan January 16, 2017.

                    Answers
                    • Best 
                      Answer

                      It's a big box

                      By MLR123 January 16, 2017.

                      • Verified Purchaser
                      • My Best Buy® Elite Member
                  • Question
                    Is 930d 8bit, 10bit, or 12bit? I've just purchased a UB-900 Panasonic 4k player. It only works with 8bit and 12bit TV's. My 49-830c upscales regular DVD's great but 4k movies are not any better than upscaleing player that I replaced with the Panasonic.   (2 Answers)

                    By 27hootowl November 14, 2016.

                    Answers
                    • Best 
                      Answer

                      Hi 27hootowl, the 930D is 10bit. Thanks, -Mark

                      By SonyListens November 15, 2016.

                    Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions