Questions & Answers

1-10 of 143 Questions
  • Question
    CAN U SHOW ME STEP BY STEP SET UP OF CONNECTIONS TO TV INCLUDING POWER CORD. BOUGHT YESTERDAY FROM BEST BUY   (3 Answers)

    By Anonymous July 22, 2017.

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      Answer

      Hi there, Assemble the stand first (see my review) 2 people to carefully lift TV and install on the stand (if installing on a stand) Get the TV into position, centered on your stand Get the Power Brick assembled and plugged into TV (right side of TV from the front view) Install the latest HDMI cable (nothing very special , just a newer HDMI cable) from your cable box into HDMI port 2 or 3 for full, best 4k at 60 hz Get remote prepared (install batteries that are supplied) Plug in Ethernet cable if you have one Plug black IR blaster connection into the back of the TV (small black connection at bottom right of TV--below the yellow video jack input NOW plug in the power to a wall outlet Now hit the power button on the remote TV boots up-you will see the Android screen loading the operating system Follow the prompts (log into google if you have an account) It will find your cable box Setup IR blaster when prompted--see my review below Use input on remote to find your set top box and click on it You should now see TV shows Hope this helps. Great TV with one concern I hadn't seen this mentioned anywhere before and I looked at a lot of reviews. Potential Concern: My TV turned on by itself in the early morning even though I had both timers turned to OFF (at bottom of GUI beside the main setting button). However there is another setting you need to be aware of: You have to into settings and find the Bravia Sync settings. Here you find the option to sync your devices to the Sony TV. You can have it turn on or turn off other HDMI attached devices. I believe what happened in my case was an automatic firmware update on my TV cable box by my Rogers cable provider and this recycled the power on the box which in turn powered on my TV. OR, a power glitch--although no indication of disruptions on other appliances. I'm just happy that I was not watching the fireplace channel before I turned the TV off because it comes up with the last channel viewed when the TV was powered off! You can choose want you want to happen or choose NOT to sync at all. For now , I chose to not sync a power on with my TV and external HDMI devices. With that out of the way: Another potential gotcha: According to Sony support, the IR blaster only controls one device --either your cable box or receiver. You MUST (although I can say only one seems to work for me) use both sensors in front of your cable box to get it to work (not just one hanging unused). Does not work with my Denon 1912 receiver. I set my sound to TV speakers, use an optical connection to my receiver and set it to a preferred level and tweak the volume on my TV through the remote. In other words I use both internal and external speaker simultaneously. My installation and setup experience: Shipping: My original shipment was late and no appointment was made as I expected Packaging: Was very good and drivers opened box for me to do a visual inspection (no problems) Stand Setup: Easy--4 chrome screws to attach back plate to stand (4 screws were already preinstalled to hold plate securely as well) and 4 black screws to attach to back of TV. Initial TV setup: Easy to follow MUST use all capitals for postal code in Canada! Used wired connection for firmware update. Connectivity: Wired and wireless are very good for me but my router is in the same room which makes a difference. I also have a very fast connection speed--100 mb/s from provider Android: I love Android and have several devices, so I know how to navigate the OS. I also connected a fast SSD to the USB 3 port and migrated my apps to it. I believe it made the navigation of the OS even quicker. I also have an Android based Nvidia Shield box connected but often can't tell which I am using but prefer the Nvidia shield for rock steady 4K steaming (2160 Res). The TV itself will default to 1440 or 1080 if the internet traffic is heavy (peak hrs) I have Chrome running on the tv Android OS and with a Bluetooth mouse and keyboard email and browsing is quite fast. Remote: Takes a little getting used to--Use Home a lot, Back, Action menu for picture setting access. Give it a chance and you will find it does a lot of things! Worst part is hitting the DISCOVER button accidently. Processor and Ram: Seems to have a quad core Rockchip ARM v7 Rev2, 3229 processor with 2 gig of ram and 8 gig storage and this seems like a common Android box configuration--not the most powerful configuration but gets it done for the most part. Better than average performance but still no where near my NShield. Note:If you have trouble with the OS , hold the power button down for about 5 sec and you reboot the operating system and that usually gets things back on track. Picture Quality: Great and 4K HDR from YouTube will blow you away, Netflix is very good but I don't think you are always getting the Resolution you think, depending on when you are accessing it--throttled down?? Upscaling: 1080p DVDs great, 720P good and 480 DVDs results seem to vary in terms of upscaling quality. No noticeable upscaling of cable and streaming content. Blacks are very good (on par with my Vizio 4K M series), almost no blooming or flashlight effect like my Vizio (I still love my Vizio but wanted 65 in TV with the right stand) Screen Uniformity is very good- very little darkening in the corners. Very little, to no Dirty screen effect--bad on my Vizio. Don't be afraid to play with the settings for a picture you personally like (depending on what you watch, time of day and room lighting. I have a semi bright room and sit about 6 feet away , right in front. I hope this is helpful--too technical for some and not technical enough for others :-)

      By Olderfellow July 22, 2017.

    • Question
      i have looked everywhere online and cant find any reviews or specs on this tv,like if it has upscalling of 1080 or sd content,or what are its nits level and is it an 8 or 10 bit panel.im really thinking about buying this tv,love the full array,thank you.   (4 Answers)

      By tito February 22, 2017.

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        check out: www.rtings.com (yes the "a" is missing from the word "ratings") Has reviews, pictures, and optimal settings for nearly every TV out there(aside from the garbage off-brands). Best website by far for TV reviews anywhere on the web.

        By HunterXY March 17, 2017.

      • Question
        How do the 3 following Sony 65" TVs available here at Best Buy differ? I posted the 3 models I am referring and the current pricing as of today 09/15/17 1. XBR-65X750D $1299.99 2. XBR65X850E $1599.99 3. XBR65X900E $1999.99 Thanks   (3 Answers)

        By James September 15, 2017.

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          They each have different features and would excel for each type of person. Are you a gamer? are you just gonna watch movies? is it for your kids? If you just want to know the difference go to "compare" on the best buy website and click "only show differences". Sorry I dont have the patience to list all their differences but in a nut shell. I will include a link below that will really help you to see the differences between these types. 750..does not get bright enough so watching in a dark room the blacks will appear gray. Which also makes the contrast poor between colors. 850..no local dimming some spots might be too dark and lack detail but still great with little input lag and great with motion 900..is sweet. great for gaming, normal viewing and just like the 750 & 850 with little input lag and great with motion BUT you can see much more detail with this model as it has local dimming. http://www.rtings.com/

          By Rafl123 September 20, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        I just bought this TV but I'm noticing a lot of color bleeding and motion blur on a lot of stuff the motion blur is set to smooth everything is setup right I'm thinking about trading it in for the Samsung mu9000. Is the Samsung better   (3 Answers)

        By Johnny July 12, 2017.

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          Answer

          I've seen none of those issues with mine. I'm using the default TV settings and using DirecTV via HDMI. Picture has looked perfect since I pugged it in. I would try the default TV settings, if that doesn't work maybe a cable issue or an issue with the cable/sat box.

          By GEORGIATECHGUY2133 July 25, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        With this Sony XBR900E TV is there a way to have a set of headphones that one person can listen to ( Mother is hard of hearing) and at the same time that I can listen to the tv without headphones. Hope I explained this right.   (3 Answers)

        By THEPROFESER June 28, 2017.

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          Hi THEPROFESER, If your're referring to using the TV speakers and headphones at the same time, then yes you can. ~Ralph

          By SonyListens June 28, 2017.

        • Question
          Can this tv be wall mounted   (4 Answers)

          By Hector November 4, 2017.

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            Yes, this unit is wall mountable.

            By CommunityAnswer November 4, 2017.

          • Question
            What is the overall box/carton size ?   (5 Answers)

            By Frank October 4, 2017.

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              Hi Frank, Here are the dimensions of the package carton: 61 1/4 x 37 5/8 x 7 5/8" (1,553 x 955 x 191 mm) (W X H X D). You may view the full specification here: https://docs.sony.com/release//specs/XBR65X900E_mksp.pdf -Jerome

              By SonyListens October 4, 2017.

            • Question
              I am thinking about buying this tv. My question I will be hooking it up to A/V receiver and was wondering if the T/V would be doing the upconversion or the receiver. Will There be some loss of the Sony's processing power to upscale low resolution program   (4 Answers)

              By Anonymous July 14, 2017.

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                The TV will do the upconversion. The signal will just pass through the receiver. Thanks, >Joffrey

                By SonyListens July 15, 2017.

              • Question
                Overall the tv is great, but I cannot seem to get the IR blaster to pick up a signal from Comcast Cisco RGN200N set top box. The tv remote scans no channels found. So I'm using 2 remotes which is cumbersome. Any suggestions?   (4 Answers)

                By Lila May 16, 2017.

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                  Hi Lila, Please check the link below and follow the IR blaster set up.Thank you.-Jay https://us.en.kb.sony.com/app/answers/detail/a_id/63996/p/61659%2C95543%2C96663%2C96760/c/65%2C66/kw/Setting%20up%20the%20IR%20Blaster%20on%20an%20Android%20TV

                  By SonyListens May 17, 2017.

                • Question
                  Does this tv have motion blurr during sports games   (3 Answers)

                  By Johnny July 6, 2017.

                  Answers
                  • Best 
                    Answer

                    Not that I noticed, but you can adjust the motion settings if you notice an issue. From what I understand it tries to improve the clarity of motion. There is also both video game mode and a live sports game mode which you can get to from the action menu button on your remote.

                    By teknowill July 6, 2017.

                    • Verified Purchaser
                    • My Best Buy® Elite Plus Member

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