Questions & Answers

73 Questions & 281 Answers
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  • Question
    Will these work with my tv?   (5 Answers)

    By Susan April 29, 2016.

    Answers
    • Best 
      Answer

      Well, it depends on whether your TV is enabled for Bluetooth or NFC (Near Field Communication). Those are the two ways the headset can communicate with a device.

      By Anonymous July 2, 2016.

    • Question
      Can these headphones be used with a wire if needed?   (5 Answers)

      By dave May 4, 2016.

      Answers
      • Best 
        Answer

        Hi dave, Wired set up is not possible. You can only use these headphones via wireless connection. For more information, please visit this link. https://docs.sony.com/release//Help_4591692111.pdf «Jerome

        By SonyListens May 5, 2016.

      • Question
        Does this work as a phone for calling and receiving phone calls from my iPhone 6?   (5 Answers)

        By Anonymous December 14, 2016.

        Answers
        • Best 
          Answer

          Yes. It even has dedicated buttons just for calling functions.

          By Yeti December 14, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        I was given this headphone as a gift. In box it was only the headphones, where and what exactly do I need to recharge my headphones? Is it like most where it is red and turns green when fully charged. Any help is appreciated   (10 Answers)

        By Salltte2 June 3, 2016.

        Closed to new Answers

        Answers
        • Best 
          Answer

          I just opened the box containing my new headset. A cable to connect the headset to a USB port on a computer was included. If you did not get a cable with your headset, you can purchase one. They are quite inexpensive. You need a cable with a regular USB connector on one end and a microUSB connector on the other end.

          By Anonymous July 2, 2016.

        • Question
          Can you plug these in on a plane without using Bluetooth? Also, could I listen to my iPod touch and get a call on my iPhone 5 as described?   (4 Answers)

          By Moppet May 23, 2016.

          Answers
          • Best 
            Answer

            This headset is completely wireless so no they cannot be plugged in anything. As everything yes and they work very well.

            By tyndaris2000 August 19, 2016.

          • Question
            Is the headband adjustable? In the specifications it says it is not....   (4 Answers)

            By Steve June 1, 2017.

            Answers
            • Best 
              Answer

              Yes, the headband is self adjusting.

              By CommunityAnswer June 1, 2017.

            • Question
              Can I pair these headphones with my PlayStation 4??   (2 Answers)

              By Hgray96 May 19, 2017.

              Answers
              • Best 
                Answer

                Yes, these will work with a PS4.

                By CommunityAnswer May 19, 2017.

              • Question
                I'm stone deaf in my right ear. Is it possible to merge right and left channels on wireless headphones so that they both play through the left ear (i.e, convert stereo to monaural)?   (2 Answers)

                By VanGogh December 19, 2016.

                Answers
                • Best 
                  Answer

                  I don't think there would be an option to merge both. But, You can try and change the BALANCE settings to LEFT/RIGHT in your phone after you connect it with the headset.

                  By Asheesh January 7, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member
              • Question
                Can the headphones control the music played through spotify through a smart phone?   (5 Answers)

                By Myumyu8 July 7, 2016.

                Answers
                • Best 
                  Answer

                  yes. i use my spotify with these headphones all the time. there's a switch on the headphones to play the next song or to play back a previous song. spotify or any other music app on my smartphone has never been a problem.

                  By camz November 11, 2016.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member
              • Question
                Why These are better than ZX220BT?   (1 Answer)

                By Dan July 22, 2017.

                Answers
                • Best 
                  Answer

                  Hi Dan, Please check the full specifications of these models in the links below. https://docs.sony.com/release//Ref_4588511111.pdf https://docs.sony.com/release//Ref_4596623111.pdf Thanks, >Joffrey

                  By SonyListens July 23, 2017.

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