Questions & Answers

1-10 of 83 Questions
  • Question
    Will these work with my tv?   (5 Answers)

    By Susan April 29, 2016.

    Answers
    • Best 
      Answer

      Well, it depends on whether your TV is enabled for Bluetooth or NFC (Near Field Communication). Those are the two ways the headset can communicate with a device.

      By Anonymous July 2, 2016.

    • Question
      Does this work as a phone for calling and receiving phone calls from my iPhone 6?   (5 Answers)

      By Anonymous December 14, 2016.

      Answers
      • Best 
        Answer

        Yes. It even has dedicated buttons just for calling functions.

        By Yeti December 14, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is the headband adjustable? In the specifications it says it is not....   (5 Answers)

      By Steve June 1, 2017.

      Answers
      • Best 
        Answer

        Yes, the headband is self adjusting.

        By CommunityAnswer June 1, 2017.

      • Question
        I'm stone deaf in my right ear. Is it possible to merge right and left channels on wireless headphones so that they both play through the left ear (i.e, convert stereo to monaural)?   (2 Answers)

        By VanGogh December 19, 2016.

        Answers
        • Best 
          Answer

          I don't think there would be an option to merge both. But, You can try and change the BALANCE settings to LEFT/RIGHT in your phone after you connect it with the headset.

          By Asheesh January 7, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Can the headphones control the music played through spotify through a smart phone?   (5 Answers)

        By Myumyu8 July 7, 2016.

        Answers
        • Best 
          Answer

          yes. i use my spotify with these headphones all the time. there's a switch on the headphones to play the next song or to play back a previous song. spotify or any other music app on my smartphone has never been a problem.

          By camz November 11, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        what is the warranty? And can item be returned to store if ordered online?   (1 Answer)

        By Gisi October 12, 2017.

        Answers
        • Best 
          Answer

          Hi Gisi, this headphone comes with a 1 year Sony warranty. Other warranties may be offered depending on the retailer. You may refer to this link for more information about Sony's warranty terms on this headphone: https://docs.sony.com/release//Warranty_446033111.pdf Thanks, -Mark

          By SonyListens October 12, 2017.

        • Question
          Do the cups go just on top of you ears? Or do they surround your ears?   (4 Answers)

          By Nick October 12, 2017.

          Answers
          • Best 
            Answer

            They more or less go on top of the ears, but I love them they are the best and worth the money

            By TVMediaJunkie October 12, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          I want to sync these with my Samsung soundbar which has Bluetooth. In the past I have synchronized my iPhone to the soundbar for music. And it says you can sync the headphones to iPhone. So does that mean these headphones will sync to the soundbar?   (3 Answers)

          By swany September 7, 2017.

          Answers
          • Best 
            Answer

            haven't tried that one. Sound bar is looking for input. Headphones are looking for input. Does the audio source for the sound bar (TV) cast or receive Bluetooth?

            By Mike September 21, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          why am I not getting the connection Im looking for when trying to pair with my cell phone?   (4 Answers)

          By will August 1, 2017.

          Answers
          • Best 
            Answer

            These are not the headphones you are looking for.

            By Joseph September 20, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Why These are better than ZX220BT?   (2 Answers)

          By Dan July 22, 2017.

          Answers
          • Best 
            Answer

            Hi Dan, Please check the full specifications of these models in the links below. https://docs.sony.com/release//Ref_4588511111.pdf https://docs.sony.com/release//Ref_4596623111.pdf Thanks, >Joffrey

            By SonyListens July 23, 2017.

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