Questions & Answers

22 Questions & 65 Answers
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  • Question
    When is this item released?   (9 Answers)

    By Victor September 12, 2016.

    Answers
    • Best 
      Answer

      According to the listing on a major online retailer, November 7, 2016.

      By Bryan September 12, 2016.

    • Question
      Does anyone know if there is a mic in the headsets or if the mic is only attached to the audio cable?   (7 Answers)

      By Libby October 3, 2016.

      Answers
      • Best 
        Answer

        There is no audio cable. The mic is in the head set and there's two of them.

        By Anonymous October 15, 2016.

      • Question
        Is it going to be smart phone compatible ? The gold is not only for ps4 . Would be nice to have both . Dose anyone know a wireless headset that is both for ps4 and smartphone Bluetooth compatible .   (5 Answers)

        By homealone2 November 28, 2016.

        Answers
        • Best 
          Answer

          Sony 's website says its multi compatible via aux cord input located adjacent to the charging port

          By Anonymous December 8, 2016.

        • Question
          Are these going to peel @ the ear pieces like the older model? Pay so much for these thing and they peel.   (1 Answer)

          By Adriana February 17, 2017.

          Answers
          • Best 
            Answer

            I had the old gold series since the day they came out and never had mine peel, these platinum ones seem even better made in my opinion.

            By Reggie3 February 17, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Its funny how gamestop has released it on the 12th of January and best buy still says pre-order why is that ?   (2 Answers)

          By Jon January 18, 2017.

          Answers
          • Best 
            Answer

            Today is the 20th and they still havent come out yet at any stores

            By dpuckett January 20, 2017.

          • Question
            Is the headset going to be released by Christmas? This item makes a good Christmas gift.:)   (1 Answer)

            By Vani November 27, 2016.

            Answers
            • Best 
              Answer

              I was hoping og getting my hands on one before the holidays started! Unfortunately, it's delayed until early January

              By Anonymous November 27, 2016.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Amazon says December 29th. If that's true Sony really dropped the ball on this one   (2 Answers)

            By GamingDude November 6, 2016.

            Answers
            • Best 
              Answer

              I know, but expect them before spring 2017

              By Remi January 5, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Anyone know if the rumored 15 hours of battery life it's true?   (1 Answer)

            By Lydon October 4, 2016.

            Answers
            • Best 
              Answer

              I have not yet seen definitive details for the duration of the headset battery while in use. The Sony website simply states "A lightweight, durable design that’s comfortable to wear for hours, with an extended-life battery so you can stay in the game longer between recharges." What that truly means is anyone's guess at this point. If you have a link to the 15 hour rumor, could you please post. I just bought the TB Stealth 520 that were released on 10/2/16 and it also says 15 hours of battery life (which, in my experience with TB headsets, is usually pretty close to accurate, but I have not had them long enough to test).

              By RickyTikiTavy October 5, 2016.

            • Question
              Anyone know if this is actual metal construction? I actually really love my Gold headset except it is all plastic and just afraid it will eventually snap and if it does and these are metal i will be replacing them with these.   (5 Answers)

              By Choaf September 20, 2016.

              Answers
              • Best 
                Answer

                Well we don't know because it's not out yet but they say it's "PREMIUM" quality so let's hope so.

                By Knowledgeman September 26, 2016.

              • Question
                Why is this Headset showing a pre-order button on it while all other stores and major retailers offer it now?   (2 Answers)

                By Larry August 17, 2017.

                Answers
                • Answer

                  They probably don't have them in that particular store, so they will have to order them at that particular store. I've had that happen to me before.

                  By HTown32 August 17, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member

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