Questions & Answers

1-10 of 20 Questions
  • Question
    Can the 4k recorded videos be played back on non-4K TVs?   (8 Answers)

    Can the 4k recorded videos be played back on non-4K TVs? (Regular HDTVs).

    By Anonymous November 12, 2014.

    Answers
    • Best 
      Answer

      Yes. It is just scaled down to your resolution such as 1080p.

      By mbray94 March 22, 2015.

    • Question
      Can someone advise me how to play 4k video on 4k Samsung TV (UN65F9000AF)? Error: "The defined resolution is not supported 3840x2160"   (3 Answers)

      Can someone advise me how to play 4K video on 4K Samsung TV (UN65F9000AF)? It gives me an error message : "The defined resolution is not supported. Resolution: (3840x2160). The sample video is the same resolution as my TV resolution, so what is the problem?

      By Anonymous April 7, 2014.

      Answers
      • Best 
        Answer

        You may want to check that the HDMI cable is fully compliant. If it runs through another component to get to the TV, that could be an issue. There are new HDCP requirements for 4K HDMI..

        By gra69 October 15, 2014.

      • Question
        Which 4K laptops are best for editing video from this camera?   (5 Answers)

        By Anonymous July 7, 2015.

        Answers
        • Best 
          Answer

          4k videos are pretty demanding even for playback so let alone video editing. I got a desktop with core i7 5030K and it seems to be able to handle it pretty well. My laptop is 4 yr old and it can't deal with the 4k video playback even. Make sure you have a fast multi core processor with fast bus interfaces and good amount of RAM. Eah 4K frame is an 8 megapixel image. So doing it 30 times per second needs processing power capable of decoding 8 megapixel images 30 times a second.

          By kvpnet December 18, 2015.

        • Question
          The specifications state that the focusing is manual. I want to clarify what this means. Does it literally mean that I have to turn some knob every time I want to focus?   (4 Answers)

          By ACF March 31, 2017.

          Answers
          • Best 
            Answer

            I'm use to shooting professional video with Pro camera & DSLR/mirror less cameras. I purchase this camera because it is smaller and lighter than the Sony NEX FS 100. It has the ability to focus manually with a ring on the lens which can be set to zoom or focus. It also has a great auto focus with the ability to have it focus several ways including touching the LCD display where you want it to focus. You do not have to manually focus if choose to use auto focus.

            By Ross March 31, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Does this camera have a light to record at night   (3 Answers)

          By EddyVlogs November 7, 2016.

          Answers
          • Best 
            Answer

            The camcorder does have a light to record at night.

            By CommunityAnswer November 7, 2016.

          • Question
            What is the recommended read/write speed for memory card at 100 bit rate recording at 4k?   (2 Answers)

            By Vidiyo8 April 24, 2016.

            Answers
            • Best 
              Answer

              Hi Vidiyo8, Class 10 UHS-I Speed Class 3 (U3) or faster is required when shooting in 100 Mbps. These cards have a minimum writing speed of 30 Mbps. Thanks_Mitch

              By SonyListens April 24, 2016.

            • Question
              BestBuy lists the camera weight as 27 pounds. Is that correct?   (5 Answers)

              By BAF December 13, 2015.

              Answers
              • Best 
                Answer

                Hi BAF, yes, the camera weighs approximately 27.87 oz. Thanks_Mitch

                By SonyListens December 14, 2015.

                • Sony Representative
            • Question
              Does this camera have a shotgun mic mount or how would you connect a RODE VideoMic to it?   (4 Answers)

              By Anonymous August 10, 2017.

              Answers
              • Answer

                via the audio input, left side bottom..

                By FrontRowDave November 21, 2017.

              • Question
                How many minutes can you record with a 128gb memory cord.   (5 Answers)

                By Starrvue July 11, 2017.

                Answers
                • Answer

                  over four hours in 4K

                  By FrontRowDave November 21, 2017.

                • Question
                  Will the AX100 record with surround sound while recording in 4K?   (2 Answers)

                  By Ftfire7 February 9, 2017.

                  Answers
                  • Answer

                    Hi Ftfire7! The 5.1 surround audio recording is only available when the file format is set to AVCHD. -Anthony

                    By SonyListens February 9, 2017.

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