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77 Questions & 307 Answers
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  • Question
    Hello, Anyone know when to expect the free movie code from Sony and is there list to pick from? Thanks.   (8 Answers)

    By Sonyfan March 7, 2017.

    Answers
    • Best 
      Answer

      The code will come within 4 days after you register the player at Sony's site via email. Here is a tip: If you already have a Sony account DO NOT LOGIN to your account once you receive the code. Instead click the link in the email and pick your movies and checkout - If you happen to login to your account you will not be able to use the code.(You'll receive a invalid code message and will not be able to proceed) I have notified Sony of the issue so it may be resolved by the time you read this. If you are already logged in to your Sony account log out first to complete the redemption. Good luck.

      By AtomicRon March 7, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Will the Sony UBP X800 have a software update for Dolby Vision in the future ?   (4 Answers)

    By ronh1963 February 27, 2017.

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      Answer

      DOLBY VISION HDR implementation is not something Sony endorses or licenses. It's uncertain if Sony can add. There is talk of a potential firmware or software update that may enable this version of HDR, I've heard that Dolby Vision HDR requires a specific chipset, but I see lately there is talk of a software implementation - good news for Sony should they choose to implement. I know the new LG player supports both versions of HDR and it's most likely why I'll most likely choose that upcoming 4K player as my LG supports both codes. If Sony had Dolby Vision HDR it would be a no brainer to buy this player. I really like the Sony ability to play my DTS and DVD surround audio discs over HDMI. -2.28.17

      By ShakMN February 28, 2017.

    • Question
      have a B6 OLED and this player. using Rocketfish 24' HDMI 4k ultraHD/HDR 18Gbps will not send 4K signal. second try with cable loose on floor. works fine with 4' cable. geek squad says too weak a signal from player. Solutions that have worked???   (3 Answers)

      By wulligan March 2, 2017.

      Answers
      • Best 
        Answer

        I've only used 10' Mono Price Premium Certified HDMI Cables. Ensure your HDMI cable has been certified for 18Gbps. Look for the HDMI Premium COA when buying HDMI cables. These cables have been tested and certified by a HDMI authorized testing center for 18Gbps which is required for 4K HDR. Longer cables runs over 15' have had issues sending the required signals from many UHD players.

        By PriceMatchPlease March 7, 2017.

      • Question
        can i add amazon video app to this player?   (8 Answers)

        By bryguy June 6, 2017.

        Answers
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          Answer

          It's Included with original setup.

          By dickm June 6, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        If I have two tv's in two different areas of the house, do I need two of these?   (5 Answers)

        By Ted May 21, 2017.

        Answers
        • Best 
          Answer

          The answer is no, no, no, you just have to buy one unit and stream it through your WiFi connection to any TV that you own in your home. Of course the tvs have to be smart tvs and need to be connected to your WiFi network.

          By Parra May 27, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Does this player play 4K movie discs and stream?   (8 Answers)

        By topdog50 May 16, 2017.

        Answers
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          Answer

          This player is capable of playing 4K Blurays and streaming via a variety of apps.

          By CommunityAnswer May 16, 2017.

        • Question
          What is the difference between the Sony 800 and the pannasonic ultra 4k player,will it do the same streaming for 4k oled t.v.,and stream 4k from Netflix   (3 Answers)

          By Fletcher April 17, 2017.

          Answers
          • Best 
            Answer

            The Sony will stream 4k content from Netflix and Amazon.

            By The34Car May 8, 2017.

          • Question
            What type of HDMI port is on this player? Is it 1.4, 2.0, 2.0b, or 2.0a? Thank you   (5 Answers)

            By mineo July 8, 2017.

            Answers
            • Best 
              Answer

              its a 2.0

              By Rich July 17, 2017.

            • Question
              I want to know why when i play a Dolby Atmos disc the player doesnt say Dolby Atmos it says True HD 7.1 why is that im using a dolby atmos receiver   (5 Answers)

              By george April 28, 2017.

              Answers
              • Best 
                Answer

                Check your receiver. If it displays Atmos then it is correct. I agree for whatever reason the player doesn't display Atmos but if the receiver says Atmos than your player is bitstreaming properly.

                By guitaristguy313 April 28, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Are there any plans to add Youtube?   (5 Answers)

              By Jango April 8, 2017.

              Answers
              • Best 
                Answer

                Youtube was made available this week with an update. 4k+HDR works great!

                By guitaristguy313 April 28, 2017.

                • Verified Purchaser
                • My Best Buy® Member

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