Questions & Answers

9 Questions & 25 Answers
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  • Question
    How many nits of light does this TV produce?   (2 Answers)

    By Brian April 13, 2017.

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      Answer

      The Veranda Series TVs are made for installation outside in a shaded environment, so while they are about 30% brighter than most indoor TVs, they are not as bright as our Signature Series TVs made for partial sun installations at 700 NITS or our full sun televisions, our Pro Series. All of our TVs are designed to be safe in all weather conditions, and we recommend purchasing the unit that is the best for your particular installation. If you have more questions, feel free to reach out to us at customerservice@sunbritetv.com or 866.357.8688. Thank you!

      By SunBriteTV Cares Team April 18, 2017.

    • Question
      Can this television be used outdoors on a patio? I am wondering why this price is so much lower than the others listed as outdoor tvs.   (3 Answers)

      By Outdoortv February 16, 2017.

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        Thank you for asking! Yes, the SunBriteTV Veranda Series TV will still be fine completely exposed to rain and snow. However, if you’ll be watching TV in partial or full sun, you’ll want to consider our Signature or Pro series models. All SunBriteTVs are fully weatherproof, and meant to be permanently installed outdoors. Their powder-coated aluminum exteriors and weatherproof seals protect internal components from rain, snow, dust, insects, and contaminants. Veranda Series models are 4K UHD and designed for use in fully shaded areas. They are up to 30% brighter than typical indoor TVs. Signature Series models are also 4K UHD and designed for use in partial sun applications. They are up to 3 times brighter than typical indoor TVs. Pro Series have both 4K and 1080P models and designed for use in full sun and active applications. They are up to 3 times brighter than typical indoor TVs and are more resistant to high temperatures. They also have a protective glass shield over the screen to help protect it from impact. The brighter screens needed for partial sun (Signature Series) and full sun (Pro Series) applications are more expensive to produce, which translates into higher product cost and price. You’ll definitely want to select the appropriate product for your application. If you have any other questions, please contact us at customerservice@sunbritetv.com or 866.357.8688. Thank you!

        By SunBriteTV Cares Team February 16, 2017.

      • Question
        What does the warranty cover ? How long is the period of warranty for? What is the expected life time for this outdoor TV Is a mounting bracket included ?   (1 Answer)

        By Don May 27, 2017.

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          Hi Don, Thanks for your questions about SunBriteTV. Here are some answers: (Q) What does the warranty cover? (A) Here are links to copies of the SunBriteTV warranty: https://www.sunbritetv.com/support/warranties-and-terms/limited-warranty (Q) How long is the period of warranty for? (A) 1-year for Veranda series (Q) Is mounting bracket included? (A) No, since our customers mount their TVs in many different ways (table stand / wall mount / ceiling mount, etc.) we sell the display as a stand-alone and offer a wide variety of weatherproof mounting options and accessories at optional extras. If you have more questions, please contact us at 866.357.8688 or CustomerService@SunBriteTV.com Thank you!

          By SunBriteTV Cares Team June 2, 2017.

        • Question
          Does the TV have to be mounted or does it come with a traditional stand?   (6 Answers)

          By cards April 8, 2017.

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            Answer

            Thanks for your interest in mounting options for your SunBriteTV 43" Veranda weatherproof TV (SB-4374UHD-BL) for permanent installation in fully shaded areas. Since most folks that purchase an outdoor TV end up wall mounting it, we did not want our customers to incur the additional cost of a heavy duty outdoor-rated stand that might end up in the trash! We recommend SunBriteTV branded mounts as they are weatherproof, with features like rust-proof stainless steel hardware and heavy-duty weatherproof coatings. Several types of SunBriteTV outdoor mounts are available - All with lifetime warranties: Tilt or Full-motion (articulating) wall mounts are the most popular, but we also offer table top stands (similar to indoor TV bases, but made of heavy-gauge metal that can be screwed into sturdy wood or other materials. We also offer ceiling mounts, and deck poles, which is a heavy-duty free-standing option when paired with compatible mounts. For specific install applications, we'd recommend you consult a qualified A/V installation professional. Also, feel free to give us a call at 866-357-8677 or email us at CustomerService@SunBriteTV.com - we'd be happy to walk you through our mounting options. Thanks again for your interest in SunBriteTV. Happy outdoor living!

            By SunBriteTV Cares Team April 26, 2017.

          • Question
            Just got the 43 inch Signature tv from Best Buy and the site says that the dust cover is included. When I opened the box, the dust cover was not included. Does the Best Buy purchase include the cover or should I order it?   (3 Answers)

            By TravelagentRaph February 23, 2017.

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              Thank you for letting us know of the issue! The dust cover is not included in the box on any SunBriteTV models. Please contact us at customerservice@sunbritetv.com for assistance with this issue.

              By SunBriteTV Cares Team February 24, 2017.

            • Question
              Does this model have an hdmi out? Or just in?   (2 Answers)

              By Thisguy August 10, 2017.

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              • Answer

                This SunBriteTV Veranda Series outdoor TV has 4 HDMI inputs but does not have HDMI outputs

                By SunBriteTV Cares Team August 11, 2017.

              • Question
                Does the TV need to be covered when not in use? Or can it be left exposed all the time regardless of rain, sun, or freezing snow? What is the operating temperature range?   (1 Answer)

                By Anonymous July 9, 2017.

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                • Answer

                  No, the TV does not require a cover and can be left exposed to rain and freezing snow. In fact the covers we sell are not waterproof, but are designed to keep the TV clean (dust, insects, etc). As for sun, the Veranda series is designed for use in full shade, so is not designed to be used in sunny conditions. We do have other series designed for sun though. The Signature series is for use in partial sun and Pro series can be used in full sun. Operating temp range for Veranda series is -24F to +104F. Signature is -24F to +122F. Pro is -40F to +122F. Hope this helps. Happy outdoor living!

                  By SunBriteTV Cares Team July 9, 2017.

                • Question
                  I'm building an outdoor cabinet under my patio to enclose the Tv while not in use, can you give the exact dimensions, height, width and depth   (2 Answers)

                  By Anonymous July 6, 2017.

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                  • Answer

                    Hi there, The 3rd page of this .pdf spec sheet has detailed dimensions and drawing. Thought it might be more useful to you than just the straight dimensions. Thanks! TV dimensions are: 39” W x 23.2” H x 3.75” D (992mm W x 590mm H x 95mm D) Spec sheet download link: https://www.dropbox.com/sh/odrliyz4gi0bzu6/AACftN2pmcjesK5iGlPZem4ra/Spec%20Sheets/SB-4374UHD%20Veranda%2043in%204K%20Sales%20Spec.pdf?dl=0

                    By SunBriteTV Cares Team July 8, 2017.

                  • Question
                    Can this tv receive my Netflix signal   (5 Answers)

                    By Seal June 4, 2017.

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                    • Answer

                      Hi Seal, Thanks for your question. The 43" Veranda series does have HDMI inputs, which can receive Netflix signal from a variety of different streaming media players. However, the TV itself is not wifi-enabled, so it does not have apps like Netflix built in. We concentrate on the main features that make TVs great for outdoor environments: safety, performance, and durability. If wifi and apps are important to you, it's quite simple to connect a streaming device by HDMI cable. Happy outdoor living!

                      By SunBriteTV Cares Team June 14, 2017.

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