Questions & Answers

1-10 of 58 Questions
  • Question
    BEST BUY GEEK SQUAD INSTALLING SCREEN PROTECTORS   (10 Answers)

    IF I PURCHASE A SCREEN PROTECTOR FROM BEST BUY AND PAY TO HAVE THE BEST BUY GEEK SQUAD INSTALL IT, AM I GUARANTEED TO NOT TO HAVE BUBBLES ON IT WHEN IT IS RETURNED TO ME?

    By SANDY December 9, 2013.

    Answers
    • Best 
      Answer

      if you are not happy with the installation and bubbles are left after 48 hours you can return and have it reinstall, however give it the full 48 hours as some of the bubbles you see are condensation that takes care of itself once it has finish drying.

      By Naolin January 4, 2014.

    • Question
      Can Best Buy replace a cracked screen on a Android tablet?   (2 Answers)

      By Anonymous June 3, 2017.

      Answers
    • Question
      zagg screen protector bought on bestbuy.com   (5 Answers)

      I bought the zagg hd screen protector to replace my old one at best buy online. Will best buy install this at no charge since I bought the screen protector at your store? I know that used to be your policy.

      By Anonymous November 7, 2014.

      Answers
      • Best 
        Answer

        They do not install for free, there is a fee. They will only install a free replacement if they have already installed the first one and it was replaced by zagg

        By ryna April 22, 2015.

      • Question
        Do you install screen protectors on Galaxy Tab S 10.5 inch tablets?   (3 Answers)

        I just received a Galaxy Tab S 10.5 inch tablet as a gift and would like to have a screen protector installed and I would also like to buy a chip to add additional memory. Do I need an appointment to come in and have you install the screen protector? Will I have to leave it with you overnight? Thank you.

        By Mercury September 24, 2014.

        Answers
        • Best 
          Answer

          No, just go into your BB store, they'll install your shield right then, no leaving it overnight either.

          By sueu October 10, 2014.

        • Question
          can I have screen protector replaced?   (4 Answers)

          I bought and paid for best buy to put a zagg protector on my phone and tablet. The shield is guaranteed not to come off or scratch according to the techs. The screen on my phone is peeling off and has a hole and the one on tablet is peeling off too. I don't have receipts for either but I used my rewards card for purchase. Can I still have them replace for free?

          By lttlelola March 23, 2014.

          Answers
          • Best 
            Answer

            any store can look up your purchases with your rewards card. Mine was peeling off also and they confirmed when I purchased the Zagg protector cover, so they replaced it with a new one for free. I also have Geek Squad protection that I purchase for $99 per year. It has saved me a lot in this past year.

            By sandyb14 March 30, 2014.

          • Question
            Will you clean my iPad before putting on a new shield?   (8 Answers)

            I've had my iPad for a while and would like the existing shield removed and a new one put on. Apparently having an insanely clean, no dirt, no dust, no lint screen surface is key for the shield to be applied correctly and look great after it's on. Cleaning the iPad is not listed as one of the Geek Squad screen installation steps. ??

            By Anonymous August 9, 2013.

            Answers
            • Best 
              Answer

              We will! Part of the installation process is making sure the screen is dust and smudge-free.

              By AaronGS August 9, 2013.

              • Best Buy Staff
          • Question
            I had best buy install the screen protector on my phone and there's dirt under the screen protector. Will they put a new one on at no charge if I take it back the next day?   (0 Answers)

            By Jhwkr25 November 3, 2017.

          • Question
            Okay, I know Best Buy will put glass shields on tablets, but will the Geek Squad take off my cracked glass shield so I can have them put a new one on (for a fee of course)?   (2 Answers)

            By LaceyLePlante October 18, 2017.

            Answers
            • Answer

              Yes they will, they put my screen protector on in 15 minutes. They have the tools to remove old screen without damaging your device.

              By lynn October 19, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            If I buy a screen protector from another store (not Best Buy) for my Nintendo Switch can the Geek Squad install it?   (1 Answer)

            By Jordan May 13, 2017.

            Answers
          • Question
            Can you add memory to iPad.Could you give me an estimate for 128gb.   (1 Answer)

            By Billp April 16, 2017.

            Answers

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