Questions & Answers

1-10 of 79 Questions
  • Question
    What is the distance between the two feet that the tv stands on? I'm just trying to figure out if my current tv stand is wide enough to set it on.   (5 Answers)

    By Caveman December 8, 2016.

    Answers
  • Question
    IS THIS A SMART TV ?   (5 Answers)

    By SNAPPYTOM October 18, 2016.

    Answers
    • Best 
      Answer

      No, this is not a Smart TV.

      By CommunityAnswer October 18, 2016.

    • Question
      Does the picture quality suffer with only a 60 hz refresh rate?   (6 Answers)

      By Deb November 11, 2016.

      Answers
      • Best 
        Answer

        Human eyes cannot see any motion blur or whatever you want to call it with a 60Hz or higher refresh rate. TV's were all 60Hz refresh rate before HD TV came into play. Did you ever notice any blurr on moving objects before? No? That's because you can't see any at a 60Hz rate. All the 120Hz and 240Hz refresh rate TV's really have no advantage because if you can't see it at 60Hz , you certainly won't see it at these rates, but it's not necessary. Unless you're a hard core gamer and you want to watch bullets cross your screen in real time, you don't need anything more than 60Hz refresh rate.

        By Einstein January 3, 2017.

      • Question
        Will the Amazon Fire TV stick work with it as long as I have wireless in the house?   (5 Answers)

        By Billy October 29, 2016.

        Answers
        • Best 
          Answer

          The Amazon Fire TV stick will work with this television.

          By CommunityAnswer October 29, 2016.

        • Question
          Can I take off the legs so I can mount it   (5 Answers)

          By Bigbob October 28, 2016.

          Answers
          • Best 
            Answer

            Yes. The legs are held in by a few screws they give you in the box

            By mgbirdsall November 30, 2016.

          • Question
            Is this item refurbished?   (4 Answers)

            By Missy October 18, 2016.

            Answers
          • Question
            Does this work with an old-fashioned (non-WiFi) DVD player?   (5 Answers)

            By Lorie December 29, 2016.

            Answers
            • Best 
              Answer

              This TV can connect to a DVD player via HDMI cable.

              By CommunityAnswer December 30, 2016.

            • Question
              Will Roku stick work with this tv   (5 Answers)

              By Beth November 14, 2016.

              Answers
              • Best 
                Answer

                Yes, the TV is compatible with a Roku stick.

                By CommunityAnswer November 14, 2016.

              • Question
                Anyone else have trouble getting registered for the warranty? I entered in all my information and it told me my serial # wasn't valid. Yes, I entered it correctly. Waiting to hear back if they accepted it. Anyone else have thoughts?   (1 Answer)

                By EJM May 10, 2017.

                Answers
                • Best 
                  Answer

                  Hello EJM, if you have any doubt s in regards of your TV and its warranty please contact us at 855 527-2411 and one of our representatives will gladly assist you. Omar S. - Toshiba Support.

                  By Toshiba Customer Care May 14, 2017.

                  • Brand Representative
              • Question
                Plugged in cable and power cord. No picture....... any suggestions?   (2 Answers)

                By Stumped April 21, 2017.

                Answers
                • Best 
                  Answer

                  Take it if of display mode and switch it to home mode.

                  By Anonymous April 21, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member

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