Questions & Answers

1-10 of 37 Questions
  • Question
    Does it work with my Safe link account   (1 Answer)

    By ziggy February 9, 2017.

    Answers
    • Best 
      Answer

      Hi. My name is Jose from TracFone Wireless. Yes, we can activate this device on your SafeLink service.

      By TracFone Wireless February 9, 2017.

      • Brand Representative
  • Question
    does this phone include triple minutes option   (1 Answer)

    By Anonymous January 15, 2017.

    Answers
    • Best 
      Answer

      Yes, it does. Smartphones have separate buckets of units for voice calls, text messaging and data usage and have the Triple Minutes feature. For example, a 60 Minutes “Pay As You Go” TracFone card redeemed on a Smartphone will provide 180 minutes for voice, 180 text messages and 180 MB of data. Voice calls are charged at the rate of one (1) unit per minute. Text messages are charged at the rate of one (1) unit per text. Data is charged based on actual usage.

      By TracFone Wireless January 24, 2017.

      • Brand Representative
  • Question
    Is service good for this phone for zip code 32159 (area code 352)?   (1 Answer)

    By rae December 11, 2016.

    Answers
    • Best 
      Answer

      Hi. Yes, we can activate this device on your area.

      By TracFone Wireless December 13, 2016.

      • Brand Representative
  • Question
    Does this unit have Wireless Hot Spot capability-For use with a laptop. Thanks   (2 Answers)

    By Al November 30, 2016.

    Answers
    • Best 
      Answer

      Hi. No, this device can not be used as a HotSpot device.

      By TracFone Wireless November 30, 2016.

      • Brand Representative
  • Question
    I keep getting an error message that there's no SIM card but I didn't receive one and am unsure where to enter the SIM number I received with the phone.   (1 Answer)

    By MS August 23, 2017.

    Answers
    • Answer

      Hi. My name is Cristy and I work with TracFone Wireless. Let us check on it. Please contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 and we will be able to assist you.

      By BrandAnswers August 23, 2017.

      • Brand Representative
  • Question
    is there triple minutes   (1 Answer)

    By Anonymous August 22, 2017.

    Answers
    • Answer

      Hi. My name is Jose from TracFone Wireless. No, this device does not have the Triple Minutes promotion.

      By BrandAnswers August 22, 2017.

      • Brand Representative
  • Question
    how do i set up voicemail on my phone which is a a205g-b model   (1 Answer)

    By Anonymous August 19, 2017.

    Answers
    • Answer

      Hi. My name is Jose from TracFone Wireless. Please contact us via chat at http://bit.ly/2gQCmUz and we will be able to assist you.

      By BrandAnswers August 19, 2017.

      • Brand Representative
  • Question
    I have a few thousand minutes built up on my safelink trac phone...Is there any chance of losing them if I switch to the Alcatel One Touch Pixi?   (1 Answer)

    By Omni August 11, 2017.

    Answers
    • Answer

      Hi. My name is Cristy and I work with TracFone Wireless. No. We can transfer all the minutes from the old phone to the new phone.

      By TracFone Wireless August 11, 2017.

      • Brand Representative
  • Question
    How can u tell what exactly what phone and screen is   (2 Answers)

    By Kimberly August 5, 2017.

    Answers
    • Answer

      Hi. My name is Jose from TracFone Wireless. This is the Alcatel One Touch Pixi Unite. For more information about this, please contact us via chat at http://bit.ly/2gQCmUz and we will be able to assist you.

      By TracFone Wireless August 7, 2017.

      • Brand Representative
  • Question
    Im buying this for my dad who is 86 where and how much approx would i go to buy time for it .. Im clueless.   (1 Answer)

    By mom July 20, 2017.

    Answers
    • Answer

      Time cards are widely available at retailers, or buy online at Tracfone.com with your phone. Time purchases for this phone are TRIPLED.

      By Anonymous July 20, 2017.

      • Verified Purchaser

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