Questions & Answers

1-10 of 10 Questions
  • Question
    is this also for windows 10 users?   (5 Answers)

    By Anonymous January 5, 2017.

    Answers
    • Best 
      Answer

      Yes, we have windows 10.

      By Mine January 6, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I have trend micro security on my computer now .If I buy Trend Micro Maximum Security (5-Devices) (1-Year Subscription) - Android|Mac|Windows|iOS . Can I use it to replace one that is on my computer now when time runs out and use the other 4 on other devi   (5 Answers)

    By frank June 5, 2017.

    Answers
    • Best 
      Answer

      Yes, I have been doing that for several years now. It also allows you to change which devices are protected.

      By Bill July 8, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Can I install Trend Micro on either of the five devices since my coverage elapsed and can I purchase digitally?   (5 Answers)

    By Sharon January 5, 2017.

    Answers
    • Best 
      Answer

      You can purchase digitally​ and apply the code to up to five devices .

      By Jcubed62 April 29, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Does the one year protection start when buy it or can you wait 6 months after purchase to install and start then. Reason I ask is the new system I was looking at comes with 6 months free but wanted to go ahead and grab the one year while on sale.   (5 Answers)

    By John December 14, 2016.

    Answers
    • Best 
      Answer

      The protection starts when you install it, Have used it for years and I buy when it's on sale but do not install it till my subscription runs out.

      By CapeCat December 15, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    is this a download?   (2 Answers)

    By Rick October 8, 2017.

    Answers
    • Answer

      Yes just about all software is these days

      By Scootet October 18, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Where is the new one for 2018?   (3 Answers)

    By Becky October 5, 2017.

    Answers
    • Answer

      Best Buy had the new one on there website on 9/24/17 and 2 or 3 days later it sold out and then they took it off there website. We usually buy the box with the instructions and security key from Best Buy so I don’t know what’s going on cuz my subscription expires on November 1, 2017

      By Anonymous October 10, 2017.

    • Question
      Can I use micro trend on my Kindle fire?   (1 Answer)

      By Jeanne September 16, 2017.

      Answers
      • Answer

        Yes. Download the Trend Micro Mobile Security app from the Amazon app store and enter your activation code to pair your Trend Micro account to your Kindle Fire.

        By Trend Micro September 19, 2017.

        • Brand Representative
    • Question
      How does this protect the iPhones ? What all features are included on the iPhone part of this? Thank you   (1 Answer)

      By Dalifts September 7, 2017.

      Answers
      • Answer

        Using your Trend Micro Maximum Security keycode, you can install and activate Trend Micro Mobile Security on your iPhone. (Available in the iTunes store) Trend Micro Mobile Security guards against identity theft and phishing scams, blocks online advertising trackers from collecting your data, enables private surfing to browser without recording a history, safeguards your privacy on Facebook and Twitter , helps locate a missing device using GPS, cell towers, or Wi-Fi, and many other features to keep your iPhone running strong and safe.

        By Trend Micro September 11, 2017.

        • Brand Representative
    • Question
      Can I use this software to protect my android cell phone info as well?   (5 Answers)

      By Joe September 3, 2017.

      Answers
      • Answer

        Yes, I have this security on my Samsung Galaxy J3 phone

        By Jewels October 6, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this micro trend come with a disc?   (5 Answers)

      By Kelley August 22, 2017.

      Answers
      • Answer

        Nope, just a serial number.

        By Footballviewer September 3, 2017.

        • Verified Purchaser
        • My Best Buy® Member

    Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions