Questions & Answers

63 Questions & 336 Answers
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  • Question
    does it require a adapter to work with xb1   (10 Answers)

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    Answers
    • Best 
      Answer

      It comes with one and fits perfect

      By Bg2958 June 27, 2015.

    • Question
      works with ps4?   (11 Answers)

      does this headset work with the ps4 through the controller? i don't like the recon 60p because it's blue.. personal preference lol

      By Anonymous December 28, 2015.

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      Answers
      • Best 
        Answer

        It serves to Ps4, Xbox-One, Cellular, Computer and laptop.

        By zafira January 9, 2016.

      • Question
        Is this headset worth buying for the xbox one? or should I just buy a regular standard headset for the xbox one?   (10 Answers)

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        • Best 
          Answer

          Perfect for Xbox One

          By joggerjoe23 June 10, 2016.

        • Question
          Are you able to hear the game noises in these or are they just for chat only?   (11 Answers)

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          • Best 
            Answer

            This product will allow you to hear all audio that is transmitted from the console.

            By CommunityAnswer January 6, 2016.

          • Question
            Howcome i can hear my party chat but they cant hear me?   (11 Answers)

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            • Best 
              Answer

              1.- The obvious first answer: check if the mic is muted. The headset has a on/off switch where the volume control is. 2.- Do a controller firmware update: remove the batteries on your X1 controller and connect it to the console using a micro-usb cable (it should be included on the Xbox One's box). On System Config, you should be able to update the controller's firmware.

              By Eder December 28, 2015.

            • Question
              Does the mic come with an adapter or do you have to pay for that separately   (10 Answers)

              Closed to new Answers

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              • Best 
                Answer

                Yes this headset does have an adapter that fits specifically only for the Xbox controller, so no you do not have to buy the Xbox one stereo adapter

                By Logan Shelton March 22, 2016.

              • Question
                Do I need anything extra to use it for PS4?   (10 Answers)

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                Answers
                • Best 
                  Answer

                  Just plug it straight into your PS4 controller and it should work just fine!

                  By Turtle Beach Support November 17, 2015.

                  • Brand Representative
              • Question
                Hello can i use this in a Xbox 360?   (5 Answers)

                Answers
                • Best 
                  Answer

                  Yes, we do

                  By Carrie March 16, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                How good is the footstep hearing abilities with this headset   (4 Answers)

                Answers
                • Best 
                  Answer

                  Footsteps hearing abilities is not great at all. To have a good experience using this headset you have to be in a very quiet room due to the sound not being loud enough. It's a beginners headset for sure.

                  By Edwardoh9 May 7, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                Will these work with the original Xbox One Controller WITHOUT 3.5 mm jack?   (5 Answers)

                Answers
                • Best 
                  Answer

                  Yes but you will need the adapter

                  By BBush June 18, 2016.

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