Questions & Answers

1-10 of 87 Questions
  • Question
    How do you get 4k Netflix with Google Cast?   (8 Answers)

    Everything I've read said that Netflix through Chrome Cast is only 1080p. If this TV only has Cast rather than Netflix & Amazon pre-loaded as apps, how do you get those services' 4k content? Or will the TV attempt to upscale it?

    By wantmy4k March 29, 2016.

    Answers
    • Best 
      Answer

      Google Cast and Chrome cast cannot be used interchangeably. ChromeCast is a piece of hardware developed by google as a cheap casting device. Google Cast is the software that runs the hardware, but a Chromecast is not required to use it. Yes, Chrome Cast hardware is limited to 1080p. But the Google Cast software does not share this limitation. Hope this helps clear things up a bit.

      By Justin March 29, 2016.

    • Question
      how wide is the stand base?   (2 Answers)

      By Rino March 27, 2016.

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        Answer

        Distance Between Stands (inner)46.81" Distance Between Stands (outer)49.96"

        By joe March 28, 2016.

      • Question
        Hdmi 5 is dedicated to gaming with a low input lag. Sounds good but hdmi 1-4 isn't so if I own a ps4 and an Xbox one will I have to constantly switch HDMI's between the 2 systems to get them to run on hdmi 5 since that has the lowest input lag.   (4 Answers)

        By sharif May 19, 2016.

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          Answer

          Hello I own this TV and am a Twitchy gamer and bought this t.v. researching only low input lag tvs. I use to own the Sony w802a top rated input lag TV. Always this P-Series 65 inch is incredibly fast for all 5 Hdmi inputs.. All inputs can handle 4k as well.. I have my PS4 in Input 5 and Xbox One in Input 1. I also own a Benqrl27HM 1gtg input lag. This TV you will not have a problem playing fast paced fps games.. Also let it be known that when in Game Low Latency Mode the picture quality doesn't distort at all.. This is a Must own 4k HDR Dolby Vision Set for Gamers.. 65 Inch and 75 Inch are VA Panels. I own the 65 Inch and its a Agressive Gaming TV for FPS Gamers like myself. Halo 1 and Blackops 1 and 2, and Halo 5/ NBA2k16

          By Justin May 20, 2016.

        • Question
          How does the tablet work when you are watching cable which runs to the TV through a cablebox? What I'm really asking is how useful is the tablet if 80% of the time the TV is used to watch cable or dvr material?   (6 Answers)

          By DanB April 27, 2016.

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            It's useful for finetuning the display and other setting while still watching your content, so you can see the changes happen while you adjust. You can use it to 'Cast' whatever is on the tablet (Netflix, Hulu, YouTube, etc) to the TV. If you are watching cable/satellite, then don't use the tablet, or use the tablet to surf the Internet while you watch cable.

            By Nickname April 28, 2016.

          • Question
            Do I need hdmi 2.0 cables to enable HDR?   (3 Answers)

            By Jackson April 9, 2016.

            Answers
            • Best 
              Answer

              Honestly, there is no such thing as HDMI 2.0 cables, only a new "Premium" certification that few cables have. After tons of research and trying a number of cables, just use a 6 foot or shorter and thick "High Speed" cable and you will be fine.

              By danbfree April 11, 2016.

            • Question
              The specs don't mention an optical out but the image of the inputs and outputs shows an optical port. Is this an output? Is it activated?   (5 Answers)

              By FTBoomer May 8, 2016.

              Answers
              • Best 
                Answer

                Yes, there is an optical out (I'm using it).

                By Fairway July 19, 2016.

              • Question
                does this tv currently support both versions of HDR?   (4 Answers)

                By Anonymous June 21, 2016.

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                  Answer

                  As of the most recent software update which I got this week, the answer is "yes"

                  By Lance August 6, 2016.

                • Question
                  How does content get upscaled? Is there a setting I need to enable or is it automatic? Regardless, does this TV attempt to upscale all content?   (5 Answers)

                  By Jabja13 April 12, 2016.

                  Answers
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                    Answer

                    It upscales everything automatically, otherwise the picture wouldn't take up the whole screen. You can play with the sharpness setting if the upscaled image looks too "soft" but don't turn sharpness up too much or it will make it look worse.

                    By J April 13, 2016.

                  • Question
                    So if I want to watch cable television (I have Xfinity), would I have to buy an external tuner? I'm confused as to how this aspect works and what a TV tuner actually does I suppose. Thanks.   (5 Answers)

                    By ace201 May 26, 2016.

                    Answers
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                      Answer

                      Thank you for inquiring about our product. If you wish to watch TV through an antenna, or a basic cable connection (coax), you would need an external tuner. If your cable service uses a cable box that has HDMI, composite, or component input, then you can use that, and you do not need anything extra. Tuner-free is designating that there is no coaxial port or TV tuner built-in. Thanks again and have a great day.

                      By VIZIOEntertainmentExpert May 27, 2016.

                      • Brand Representative
                  • Question
                    Is there any adjustment of the legs so that they are not so far apart or are they set at a permanent placement?   (6 Answers)

                    By legz December 27, 2016.

                    Answers
                    • Best 
                      Answer

                      Leg placement is not adjustable. One could place a long board beneath the legs, then place the board onto another table.

                      By Valley December 28, 2016.

                      • Verified Purchaser
                      • My Best Buy® Elite Member

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