Questions & Answers

13 Questions & 13 Answers
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  • Question
    Does this work outside an apartment door? Will the bell be noticeably different than the other Tenants' bells?? Is there anything that has to be outside the door, i.e., camera unit, etc.???   (1 Answer)

    By Nicole August 10, 2016.

    Answers
    • Best 
      Answer

      Nicole - The doorbell/camera will need to be installed outside your door. Will the doorbell look different than other tenants' doorbells? Yes, likely.

      By VTech_Support August 10, 2016.

      • Brand Representative
  • Question
    If someone rings the doorbell while I'm on the phone, will this interrupt my conversation or make any unwanted noise?   (1 Answer)

    By Cris December 19, 2016.

    Answers
    • Answer

      Yes ,while used this product i´ll find seriously problems , the video quality is poor , and the funtions or calling are not pratice and finally if you talking far from the base in the same house the calling fail too , really disapointed

      By Fabrizzio December 19, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    My doorbell is on my door. How would I install the camera?   (1 Answer)

    By Anonymous November 12, 2016.

    Answers
    • Answer

      Visit the SUPPORT tab at vtechphones.com to access the user's manual and installation guide for IS7121 series.

      By VTech_Support November 14, 2016.

      • Brand Representative
  • Question
    Are there multiple ring tones and melodies or just the usual annoying sounds? How do I find the additional expansion phone?   (1 Answer)

    By zizi September 9, 2016.

    Answers
    • Answer

      There are 10 ringtones from which to choose. You'll need to decide what's annoying to you. Expansion handset is IS7101. Visit vtechphones.com for more details.

      By VTech_Support September 12, 2016.

      • Brand Representative
  • Question
    how far can the doorbell be from the telephones to function properly? What is the range?   (1 Answer)

    By Horax August 5, 2016.

    Answers
    • Answer

      Horax - Range varies from one environment to another, and cannot be predetermined. VTech DECT 6.0 phones have excellent range potential.

      By VTech_Support August 8, 2016.

      • Brand Representative
  • Question
    Can you use blue-tooth on your cell phone to see who is at the door when you're not at home?   (1 Answer)

    By 2720 August 3, 2016.

    Answers
    • Answer

      You cannot pair a cell phone to the IS7121-2.

      By VTech_Support August 4, 2016.

      • Brand Representative
  • Question
    Question- doorbell camera. Does it install over existing bell and where does the power cord go? outside on porch or in house. Please explain exactly how I will hook this up. Never done anything like this before and need all help I can get. Thanks   (1 Answer)

    By Lucy July 6, 2016.

    Answers
    • Answer

      Lucy - The doorbell component can be installed in place of an existing doorbell. We recommend you visit vtechphones.com. Under the SUPPORT tab, click MANUALS, then enter IS7121-2 in the search box so that you can look at the Installation Guide. Thanks!

      By VTech_Support July 7, 2016.

      • Brand Representative
  • Question
    Can I open the door with the telephone V- Tech?   (1 Answer)

    By Anonymous June 8, 2016.

    Answers
    • Answer

      IS7121-2 Video Doorbell Phone will not open a door.

      By VTech_Support June 9, 2016.

      • Brand Representative
  • Question
    How much are the additional handsets and are they readily available? Are the batteries replaceable with standard rechargeable or does it require a battery "Pack"?   (1 Answer)

    By Jones June 4, 2016.

    Answers
    • Answer

      Jones - The compatible accessory handset is model IS7101. Check bestbuy.com for price. You can also find it at vtechphones.com. It takes a NiM-H rechargeable battery pack.

      By VTech_Support June 5, 2016.

      • Brand Representative
  • Question
    Do I need a phone line to use this   (1 Answer)

    By Blaker May 28, 2016.

    Answers
    • Answer

      Yes, a phone line is required for the cordless phones.

      By CommunityAnswer May 29, 2016.

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