Questions & Answers

1-10 of 23 Questions
  • Question
    What square footage does the fireplace heat?   (2 Answers)

    Needing confirmation if the fireplace actually heats or is it for looks?

    By Anonymous January 4, 2015.

    Answers
    • Best 
      Answer

      The electric fireplace is just for looks, its is not a functioning heater.

      By CommunityAnswer January 4, 2015.

    • Question
      Outside measurements   (1 Answer)

      Answers
      • Best 
        Answer

        The dimensions of this product are as follows: Height 25 inches Width 58 inches Depth 16 inches

        By CommunityAnswer November 24, 2016.

      • Question
        I am wondering how does work?? If I need to install a gas pipe or just wood thanks   (2 Answers)

        Answers
        • Best 
          Answer

          you just plug it in, no wood or gas needed.

          By nelson July 28, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Is there an option to have glass embers or a rock bed fireplace instead of logs for this model?   (0 Answers)

      • Question
        Is the fireplace also a heater and is there glass doors on the shelving storage.   (2 Answers)

        Answers
        • Answer

          No

          By Abil September 20, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        what sizes are the shelf openings ie height and widths.   (0 Answers)

      • Question
        Where are the 5 glass shelves?   (1 Answer)

        Answers
        • Answer

          Hello, This specific stand comes with two wood shelves, but doesn't have any glass shelves. Please let us know if you have any other questions. Sincerely, Melissa

          By Walker Edison February 14, 2017.

        • Question
          Can the flame be adjusted higher or lower?   (2 Answers)

          Answers
        • Question
          Does geek squad install advertised $129.00 Still apply   (1 Answer)

          Answers
          • Answer

            Yes, I just purchased mine and The Geek Squad will be installing next week

            By Tasha October 28, 2017.

          • Question
            Can a 65" inch TV be put in this fireplace TV stand   (1 Answer)

            Answers
            • Answer

              Yes, that will be fine. The TV will hang over on each side about 4 inches.

              By Walker Edison November 23, 2016.

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