Questions & Answers
- Questionis this the cost of a 2 year subscription for 3 users or is this the cost per year? (9 Answers)Answers
Hi Kitty, The cost you're seeing is the cost for the full 2 year subscription. Since our software is based in the cloud, it can be downloaded from the following links: Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg Webroot Community Team Mark M.
- QuestionI see that this product says Windows 10 operating system, but will it also work for Windows 7? (5 Answers)
- Questionwill this software remove existing viruses on a computer? (4 Answers)Answers
- QuestionIn the description it does not mention windows 10. Will it work with Windows 10 or do I need to look at a different version of the program? (5 Answers)Answers
- Questioncan this be purchased to renew an existing subscription? Can the software be received electronically instead of through the mail? (8 Answers)Answers
Hi, The answer to your question depends on what type of customer you are with Best Buy. If you are a Best Buy Assurance customer, your renewal should happen automatically as your subscription to Best Buy Assurance is a rolling one. If you are an "off-the-shelf" Best Buy customer, you can renew online or over the phone, or you can buy a new copy of the software. If you buy a new copy as per your question, it technically would be a new subscription rather than a renewal, so you would have to enter your new Keycode. To answer the final part of your question, since our software is based in the cloud, it can be downloaded from the internet via the following installer links: Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg Webroot Community Team Mark M.
- QuestionCan this be used on Windows vista home premium, service pack 2, 64 bit operating system? (2 Answers)Answers
- QuestionCan you download on a Mac and iPad? (5 Answers)
- QuestionPurchase online is the protection automatic (3 Answers)
- QuestionCan this be used on a 64bit operating system? Webroot description for best buy states it only works on a 32bit os. Do your offer the same package with the same price for 64bit operating systems? (1 Answer)Answers
Good question! The Webroot SecureAnywhere software can be installed on both 32bit and 64bit operating systems. No matter what package you select, you should have no issues installing your Security to your System. Please don't hesitate to reach out to us directly should you have any other questions or concerns. email@example.com
- QuestionCan you put this on android phone as 1 of your 3 devices? (5 Answers)Answers
Hello, Yes, you can install Webroot on your Android phone. You can locate instructions on how to do that at http://www.webroot.com/us/en/products/wsa-installer-download. If you require any assistance, please do not hesitate to contact our support team and we would be happy to assist you with this. Regards, James G. Social Media and Customer Relations Coordinator
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