Questions & Answers

1-10 of 42 Questions
  • Question
    Do this washer controls the temperature & water level?   (2 Answers)

    By Rose November 29, 2016.

    Answers
    • Best 
      Answer

      You can set the temperature of the water yourself with a dial on the front of the washer. You also need to set the level (small-extra large) for the load size with a dial. The washer senses from that load size setting exactly how much water it needs so it doesn't waste water. It doesn't have the center agitator (my old one did), so you can put more clothes in than you could with the washers with the center agitator. I love it. I hope this helps answer your question!

      By KansasCat November 29, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Does this washer have an agitator?   (7 Answers)

    By Wendy November 3, 2016.

    Answers
  • Question
    does this washer have a fabric softener option or do you have to place it in during the cycle?   (2 Answers)

    By concernedconsumer November 9, 2016.

    Answers
    • Best 
      Answer

      It doesn't come with a fabric softener dispenser & I didn't know that when I bought it. The manual says to add the fabric softener to the rinse cycle, but I never catch when that happens, so I had a Downy ball that I used with my old washer and I just use that now since I can add it at the beginning of the wash. I don't know if you can select to have the fabric softener option added--I never saw anything about that when I was researching this washer.

      By KansasCat November 29, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Can you wash a queen size comforter/quilt in this washer?   (5 Answers)

    By Cait November 20, 2016.

    Answers
    • Best 
      Answer

      Yes, I washed a queen size comforter and pillow shams in it.

      By JessiKaye December 16, 2016.

      • Verified Purchaser
  • Question
    Is this gas or electric?   (5 Answers)

    By Anonymous November 9, 2016.

    Answers
  • Question
    it shakes a lot during the spin cycle, is it the way it is or something is wrong. I took a video of it, can anyone tell me if this vibration is normal? Here is the video: https://www.youtube.com/watch?v=M4JhzZnNuTo   (3 Answers)

    By Gino December 19, 2016.

    Answers
    • Best 
      Answer

      When the washer vibrates it is cause could be, that the feet may not be in contact with the floor and locked, washer may not be leveled, or load could be unbalanced. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

      By WhirlpoolTeam December 19, 2016.

    • Question
      What's the length and width?   (2 Answers)

      By Anonymous November 22, 2016.

      Answers
      • Best 
        Answer

        Shopper, Thank you for your interest in this model. Please find the dimensions as follows. Height42 inches Width27.5 inches Depth27 inches

        By WhirlpoolTeam November 22, 2016.

      • Question
        How does this washing machine work the clothes and the detergent in the tub without an agitator?   (3 Answers)

        By Laine January 9, 2017.

        Answers
        • Best 
          Answer

          Laine, the washer swish the clothes gently to remove the soil from clothing versus the traditional washer have the agitator to remove the soils when going through the spin cycle. The detergent will be add to the clothes after the washer senses the load size. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

          By WhirlpoolTeam January 10, 2017.

        • Question
          What is the MANUFACTURER warranty period and can I buy an extended warranty directly from Whirlpool and if so, how much?   (3 Answers)

          By Txdesertflower January 5, 2017.

          Answers
          • Best 
            Answer

            Hi Txdesertflower, Your washer comes with a one year manufacturer's warranty that covers all functional failures. This warranty covers all parts and labor cost within the first year. We do offer several excellent options for extended service plans. For additional information contact our customer service line at 800-253-1301.

            By WhirlpoolTeam January 5, 2017.

          • Question
            My sensor light will not quit blinking. It filled with water and will not do anything else. Help!   (1 Answer)

            By PP December 6, 2016.

            Answers
            • Best 
              Answer

              It may be the motor I had to return mine because of the same problem Best Buy was really good and I got a new one within days.

              By Keya December 7, 2016.

              • Verified Purchaser

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