Questions & Answers

1-10 of 37 Questions
  • Question
    What are the dimensions- height, width, depth.   (2 Answers)

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    • Best 
      Answer

      The dimensions are 27''W x 33 5/16''D x 39 3/4''H.

      By CommunityAnswer June 15, 2016.

    • Question
      does it work with gas?   (3 Answers)

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      • Best 
        Answer

        No. The washer works on electric power. However, the dryer can be purchased as an electric or gas option.

        By branmace September 9, 2016.

      • Question
        do the gaskets have that space so that water pools and becomes mold unless you wipe out the water frequently?   (2 Answers)

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        • Best 
          Answer

          Hi Jamie, thank you for you inquiry. Like any appliance that relies on water to do it's job, there is a chance for mold or mildew to accumulate. However, we have found that leaving the door open after a cycle is complete and frequent cleanings help reduce or eliminate this problem all together. We hope this helps!

          By WhirlpoolTeam August 23, 2016.

        • Question
          Does this washer have the add clothes feature?   (1 Answer)

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          • Best 
            Answer

            You have to pause the cycle to add clothes.

            By CommunityAnswer July 19, 2016.

          • Question
            does the washer light drum remain on if the door is open? I want to leave the door open in order to prevent mold.   (2 Answers)

            Answers
            • Answer

              To turn the light off after washing, you push the on/off button to turn the power off and the light goes out with the door open. We leave our door open as well.

              By Karen November 9, 2017.

            • Question
              How to get to the trap on this washer   (1 Answer)

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              • Answer

                Lance, for any repair needs, we would recommend a local certified technician come out and diagnosis the issue. You can contact Whirlpool at 800-253-1301 to learn more.

                By WhirlpoolTeam September 19, 2017.

              • Question
                This machine has electromechanical controls. What is the difference between electronic and electromechanical? Also does this machine have rinse cycle?   (1 Answer)

                By Savvyshopper September 2, 2017.

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                • Answer

                  Hi Savvyshopper the Electromechanical will have knobs, to set controls. The Electronic control input is based on button selections. The features a drain and spin cycle and an extra rinse cycle option that can be used together. Notes can be found in the cycle options section of the Use & Care Guide. Thank you for your interest in Whirlpool!

                  By BrandAnswers September 6, 2017.

                  • Brand Representative
              • Question
                We ordered Whirlpool WFW92HEFC Washer and Dryer. Two questions below: Is the door of the Dryer outward or inward? Our is inward, is it correct? Our laundry closet is too small for the installation. Does Whirlpool supply 27 Inch Stacking Kit? Thanks   (1 Answer)

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                • Answer

                  Hi Serrina, the approximate total depth is 33 5/16 inches. The stack kit is an accessory that would need to be purchased separately. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

                  By WhirlpoolTeam July 27, 2017.

                • Question
                  There is a yellow sticky substance on the nozzle of the load and go cartridge. It was delivered yesterday and I have only run a wash with no clothes or detergents. Has anyone seen this?   (1 Answer)

                  Answers
                  • Answer

                    Questiononwasher, This sounds like the residue from the packaging put on the washer for shipping. Vinegar would more than likely take that substance off for you. If it does not, feel free to reach out to us at 1-800-253-1301 8-8 EST M- F. Sat. 8-4:30

                    By WhirlpoolTeam June 23, 2017.

                  • Question
                    Can you adjust the amount of soap that dispenses? I have water softener and use about half the recommended soap for hard water.   (2 Answers)

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                    • Answer

                      Yes there is a compartment to add the soap, just add less soap.

                      By CommunityAnswer June 5, 2017.

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