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16 Questions & 43 Answers
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  • Question
    Dual Hose system   (2 Answers)

    I've read about negative pressure in several reviews, that this dual hose system resolves it. It seems to me that if the intake hose is simply placed in a cool spot in the room, the A/C would then cool already cool air. The intake draws no more air than the exhaust expels, correct? I can't use a window. My only window's nearly at ceiling height and far too narrow for the ducting. Horizontal slide. I have to cut a hole in drywall to run the exhaust into an already very hot attic. I don't want to draw air (hot and dirty) from that attic. Open to opinions, views and suggestions. Tkx!! Doug

    By Doug June 25, 2015.

    Answers
    • Best 
      Answer

      A dual hose system is the only type of portable a/c to consider. This is why. A/C units work in two parts, condenser and evaporator. The condenser is normally outside and the evaporator inside. Air flows through the condenser and cools the hot Freon which then goes to the evaporator and is expanded which makes it cold. Room air circulates through it and cools your room. The hoses are for the condenser side or hot side. With two hoses outside air comes in and passes through the condenser and is expelled outside as hot air from cooling the condenser Freon. In a single hose system the room air is passed through the condenser and expelled outside. This is not very efficient as your wasting your conditioned air to cool the condenser then venting the hot air overboard. This also causes a negative pressure which will cause hot outside air to be sucked into the room through every crack to equalize the pressure.

      By Terry August 6, 2015.

    • Question
      is this truly drain free that is you do not empty water Thank-you   (4 Answers)

      By scooterjoe July 20, 2016.

      Answers
      • Best 
        Answer

        The water is evaporated by hot exhaust which is a nice feature. I have never had to drain water and none appears as liquid at exhaust hose outlet. However, manual states that it will shut down if water accumulates in a very high humidity situation. Then the unit can be drained manually to resume running. Beware that drain is at bottom and a low height pan would be needed to drain.

        By cruizn September 23, 2016.

      • Question
        How long is the window bracket?   (3 Answers)

        By Anonymous April 12, 2015.

        Answers
        • Best 
          Answer

          Maximum extension on the bracket is ~46".

          By Genthar August 16, 2015.

        • Question
          Is this machine noisy?   (2 Answers)

          By raerae September 15, 2016.

          Answers
          • Best 
            Answer

            To me it is not noisy. I have it right next to my bed, about 5 feet from my face, aiming directly at me, and I sleep like a baby.

            By Mike April 18, 2017.

          • Question
            Can the window hose kit installed in 16" horizontal window?   (2 Answers)

            By Ellen May 9, 2017.

            Answers
            • Answer

              The window kit is designed to fit most standard horizontally or vertically sliding windows. The included window kit measures, 6.5" W x 20" L (minimum), 46" (maximum). If it is too large for your window, the kit can be cut to size. We are happy to provide any technical support or product information. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at customer.service@whynter.com.

              By Whynter Customer Service May 10, 2017.

            • Question
              My window is very short. about 19". What is the minimum length of window it will still fit this AC dual hose bracket? What is the length of the bracket that hold the two holes, without using the bracket extensions?   (2 Answers)

              By RayG April 24, 2017.

              Answers
              • Answer

                The bracket is 20 inches, but it is plastic and can be cut. There is enough room to remove 1 inch without impacting the holes. Once it is cut the edge will not look as nice as the other end, but probably not too bad.

                By NYKEN July 7, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Does this unit have an auto fan shut-off?   (2 Answers)

              By Enzo April 17, 2017.

              Answers
              • Answer

                Yes. The unit has a timer and an auto shut of if the reserve becomes too full due to excessive humidity.

                By saltair22 April 17, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              Can a temp. be set,and the a/c go & off automatically?   (2 Answers)

              By lakecityLloyd September 3, 2016.

              Answers
            • Question
              Do you have to change the activated-carbon air filter and if so how much normally   (2 Answers)

              By Deanna August 11, 2016.

              Answers
              • Answer

                It is a washable pre filter ... The activated carbon filter is recommended to be replaced every 2-3 months or as needed...

                By mattyroc June 20, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              If the water is full will stop?   (3 Answers)

              By Anonymous August 1, 2016.

              Answers
              • Answer

                Yes, until you manually drain. However, the water is evaporated in hot exhaust and I have never had unit stop due to water accumulation.

                By cruizn September 23, 2016.

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