Questions & Answers

1-10 of 16 Questions
  • Question
    Does the unit need to play through a radio or can it play through just speakers with aux plug in   (3 Answers)

    By Anonymous October 29, 2014.

    Answers
    • Best 
      Answer

      The Onyx EZ comes with all the vehicle accessories to play it in your car with the FM transmitter or with an AUX cable. But when docked in both the car kit or a home kit you can purchase, you can plug in speakers or head phones in the AUX-in port.

      By SiriusXM Canada October 31, 2014.

      • Brand Representative
  • Question
    What is a good replacement (update) XM for one as described below?   (3 Answers)

    I have an after market XM that has a cassette and plays directly through the speakers. I recently purchased another car that has a CD player and no cassette. I do not want to purchase another XM device that plays only via tuning a radio channel because they seem to lack clarity and continuously need re-tuning. Will this device play directly through the speakers and how difficult is it to install?

    By P)in High4 January 14, 2015.

    Answers
    • Best 
      Answer

      Your best options are to either use an AUX cable if you have an AUX port in your car. If not and your concern is around the FM transmitter, your best option is to purchase an FM direct adapter that, when connected to the back of your stereo and your XM radio powered on, it overrides your FM channels giving you better sound quality without having to find a static station. This accessory can be found and Best Buy and is best installed by their team.

      By SiriusXM Canada January 15, 2015.

      • Brand Representative
  • Question
    can i mount antenna on dash   (3 Answers)

    By Anonymous September 7, 2014.

    Answers
    • Best 
      Answer

      No antenna comes with this product.

      By CommunityAnswer September 7, 2014.

    • Question
      How much is subscription per month?   (2 Answers)

      By Katie August 21, 2016.

      Answers
      • Answer

        It all matters in what package deal you get.

        By Tommy May 18, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      is there a monthly cost and what if i am subscriber already for my auto?   (2 Answers)

      By Anonymous May 9, 2016.

      Answers
      • Answer

        Each receiver has a monthly cost. You need to negotiate with them for the best price, which could vary greatly.

        By CharlieG May 26, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      If I want this installed without using my DC outlet Do I need to purchase anything else?   (2 Answers)

      If I don't want my DC outlet being used when the device is installed do I need to purchase anything else or will the "PowerConnect vehicle kit" have that already?

      By Anonymous December 7, 2015.

      Answers
      • Answer

        You really need to talk to the installers. They will give you options. Some options result in differing prices.

        By CharlieG May 26, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      every three months I need a new antenna because the connection near the plug is cracked is there a way to replace the tip and shorten the wire   (2 Answers)

      By ski October 14, 2015.

      Answers
      • Answer

        Evidently you have a lot of movement where your antenna is mounted. I doubt you can repair it unless you are extremely patient, meticulous, and very knowledgeable about wire splicing.

        By mresap June 25, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is there an input for an IPod   (2 Answers)

      Can I plug my Ipod into the Onyx EZ radio to listen to it through the car speakers?

      By Anonymous July 30, 2015.

      Answers
      • Best 
        Answer

        I don't believe so. I have an iPod and the connections don't fit to my knowledge.

        By Peter August 12, 2015.

      • Question
        Installing the XM receiver   (2 Answers)

        I recently bought a Kenwood car radio from Best Buy which is XM ready. My question is should I have the Geek Squad install the XM receiver or can I do it without to much fuss. Thank you.

        By Duke July 26, 2015.

        Answers
        • Answer

          You can do it your self without much fuss my aftermarket radio is xm ready but I chose the car kit with the auxiliary cord so I can just plug it in and play

          By Cobb228 July 29, 2015.

        • Question
          Does this unit work with a remote?   (2 Answers)

          Am looking to replace my Roady2 and would like a unit that can use a remote.

          By Anonymous March 31, 2015.

          Answers

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