Questions & Answers

1-8 of 8 Questions
  • Question
    Is anyone else having problems getting the iPad to stay attached to the case? When I fold the case shut and try to reopen it the iPad doesn't stay attached. Has anyone had trouble getting the charger cable out of the keypad when it was charged?   (2 Answers)

    By Anonymous October 11, 2016.

    Answers
    • Best 
      Answer

      Hi there, I wrote a review about this tonight however it hasn't posted yet but maybe it will by tomorrow. In short, if you received the same Slim Book I did, it is actually for the iPad Air 2 and NOT the iPad 9.7 Pro. I called Zagg about it and told me that they have two different models for each iPad. That's probably why you are the same problems I am. Hope this helps!

      By Haynescm November 30, 2016.

    • Question
      I was looking at the zagg slim book keyboard does it have LEDs   (5 Answers)

      By Jovany January 6, 2017.

      Answers
      • Answer

        Yes it does have LEDs. You can turn them on and off using the special keys on the keyboard itself.

        By wwill031 January 7, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      For those having issues with this Slim book if you have an iPad Pro 9.7, Best Buy sent me the wrong one. They put a sticker over the ipad Air 2. I called Zagg and they said this does not work for the 9.7 Pro. Very disappointed in Best Buy for doing this.   (1 Answer)

      By Haynescm December 9, 2016.

      Answers
      • Answer

        Mine had the same thing, a sticker over the iPad Air 2 markings, indicating it fit both iPad Air 2 and the iPad Pro 9.7. It fit without any issue.

        By TracyL June 3, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Why have this on sale if I can't buy it? It was $79 on sale a couple of weeks ago, now it's $99, but I still can't buy it. Seems really stupid and it's frustrating. When will it be available to buy?   (0 Answers)

      By Anonymous September 19, 2016.

    • Question
      Looking to make a purchase but disappointed it is not truly an option to buy. Would love a rain check voucher.   (0 Answers)

      By KBach September 9, 2016.

    • Question
      I've been asking about this item for over 4 months! And it is now on sale but still not available?! What gives? I would like to purchase this? I would also like a rain check too!   (0 Answers)

      By Help September 6, 2016.

    • Question
      This Zagg slim book is on sale, but it says it is coming soon. Can I get a raincheck since it is advertised, but there are none available?   (0 Answers)

      By Anonymous September 5, 2016.

    • Question
      Hi, You have had this Zagg Slim Book Folio advertised on your website for the last two months. When will it be available to buy? Why advertise for it if you cannot even buy it? VERY ANNOYING!   (0 Answers)

      By AVAILABILITY August 15, 2016.

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