Quicken - Deluxe Personal Finance for New Users Only (1-Year Subscription) - Mac OS, Windows [Digital]
Model: QUI940800F094
SKU: 6434701
This item is no longer available in new condition. See similar items below
Customers value the user-friendly interface and the special sale price of the product. However, they dislike the fact that the subscription fee is annual and that the offer is only available to new customers. Some customers have also expressed dissatisfaction with the company's refund policy.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Although this version of Quicken Deluxe says it's for new subscribers only, it doesn't clearly state that you cannot use it once your current subscription expires. Since it's a download, Best Buy would not credit or exchange it for their product that is not only for new subscribers. After lots of time on the phone with Best Buy and Quicken customer service, I was able to start a new subscription with an alternate email account, but not without spending lots of time in Quicken to reconnect all my accounts so they update online properly. For the life of me I have no idea why Quicken would spend time and money to create a version for new subscribes only. It only serves to alienate existing users, without helping the company's revenue stream.
Posted by RobC
Bought this copy (see pic) from Best Buy. It would not work on my PC. I contacted Quicken support. They could not make it work, either. Quicken worked for an hour and eventually provided me with a 50% discount for their 2021 subscription of Quicken! Eventually Best Buy refunded the money I paid for the 2017 version, which I see now indicates “Foe New Subscribers Only.” I have been a Quicken subscriber for a long time and sought to avoid paying an annual subscription fee for 2021. Their 2017 version is the last one that you can actually own.
Posted by Quickenhardcopy
I only purchased this to get rid of the annoying expiration notices that cover the screen every year when my previous years license expires. I would switch to another program if I could find one. Instead of offering a loyalty discount to existing customers, they penalize you for continuing to use their program by charging twice the price to renew your subscription. Since I only use it to balance my accounts and keep track of the charges, I might just revert back to one of the older versions that I own and won't have to renew each year.
Posted by kgh1959