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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1087 Showing 21,721-21,740 of 36,758 reviews
  • Rated 5 out of 5 stars

    Excellent game play - worth the wait!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Unfortunately didn't get it until after the holiday. Kids are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing my kiddos enjoy playing the Xbox, graphics are amazing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console just needs more storage. Because some games are annoying large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nooce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console wish there were more titles available to work with but still a fan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues from the beginning. The first time booting the system up there was no display and when I finally got the picture to display the system would freeze at the boot screen and the system would restart on its own. They latter fixed this with an update, but they still have issues they need to iron out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Josh,

      We're sorry that there were some issues in getting your new Xbox Series X up and running. It's good to hear that the problems have been fixed, though. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, next-gen to the fullest. Online play was exceptional and cannot wait for another well crafted machine!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you are enjoying your next-generation console, and all the perks that come with it! Optimized gameplay and graphics capabilities are just a few of the notable traits your new Xbox Series X Console hosts, with an expressed effort to maximize your experience. Thank you for taking a few minutes to share your thoughts with us. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my series X and grateful to get one on launch day! Super quiet and extremely fast loading! Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video game console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this is a really good product I haven't opened it yet and I had it for a while but just gotten it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof for sude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the new Xbox. Even without the latest and greatest TV, the quality amazes me. Cant wait to upgrade my display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice I really like it quiet and runs fast beautiful picture quality, would definitely buy it asap

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you have found the quiet running noise and enhanced picture quality of your new Xbox Series X console to suit your needs as a next-generation gamer! And, thrilled to receive your recommendation. We're excited you love your new setup! Thank you for taking a few minutes to share your experience with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beast box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this console is the best and thanks to bestbuy i got one b4 xmas you guys are thw best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price, expensive dvd plAyer. Buy it if you play xbox games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many hours of enjoyment in a little box. :) Make sure to purchase an updated HDMI cable prior to taking it home.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've built your new Xbox Series X Console to host the very best user experience and optimized performance currently available, and we're thrilled you have found it to suit your needs as a gamer! We're happy to know you are enjoying hours of exciting gameplay. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Xbox. It was a surprise because he didn’t ask for it. He was so happy that he gave me his old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a friend that was struggling to get it. He was happy and is enjoying the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system- Glad i was able to find one… long wait until now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duh Pt. 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These systems are super hard to get a hold of! They're selling themselves!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great console so far, fun to play easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my a PS5 and got the Xbox with gamepass. Never looked back. Xbox loads faster and is much smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe the difference from my 360 to the x series. So glad i was able to get my hands on one of these!

    I would recommend this to a friend