Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1361 Showing 27,201-27,220 of 36,758 reviews
  • Rated 5 out of 5 stars

    XBOX!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is incredible. looks beautiful and runs like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Beast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine did not disappoint. A beast! Get one if you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play both xbox and PlayStation and im glad it was able to secure this xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 is better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what they were going for with the design, but for me the PS5 is a better buy. Better exclusives, incredible new controller, first party accessories, and trusting the customer for the SSD expansion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen is here

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute game changer. The difference between this and a One is like night and day.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Scott,

      It’s great to hear that you’re enjoying the power and speed of your new Xbox Series X. We’re thrilled that you’ve had a chance to see how good games look and play on it. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox so far. Great design and quality. Would recommend to any gamer

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Keith,

      We're happy to have earned your recommendation! And, thrilled you think your new Xbox Series X Console is the best model yet, by far. Whether it be the overall design, or simply its optimized computing power, we're thrilled you have been enjoying hours of exciting sessions on your new setup. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console, but it has had some bugs since launch. If you have an Arctis 9X headset it will cause issues if you don’t turn it off before turning the console off. The console will start back up and controllers will be unusable without a hard reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World's most powerful console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the SSD makes this system quite the upgrade from previous Xbox consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a Series X when You can...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console. Fast and reponsive and just what I wanted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michelle,

      We're excited to hear you got exactly what you wanted when you purchased your new Xbox Series X Console. When it comes to next-generation gaming and performance, you can truly do no better than pairing with your new system. The experience is unlike anything else on the market today! We're thrilled you have been enjoying the hosted experience. Thank you for sharing your story with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads up quick the graphic quality depending on the game ofcourse is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly remarkable. And, when paired with the optimized computing power and enhanced graphic capabilities it hosts, you have the very best next-generation gaming system available. We're excited to know you are enjoying your time spent with it! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Incredible console

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console I've ever owned. Full stop. Buy it, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant start up very fast and quiet, can't wait to see new games just for the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Love that’s it the you where your tv takes advantage of its graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming console - best yet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console! Well worth the wait and money. Games are outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox series X. What can I say. The system is great! Very powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X: A winning console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K image quality. Fast hard drive. Best console value on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Just need some more games to go along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on it and i wasnt disappointed. Excellent console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great temporary replacement for my pc until it comes in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME console!! Amazing graphics!! Do not regret this purchase. #NextGen

    I would recommend this to a friend