Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Daughter loves them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is based on my daughter's opinion. She purchased the headphones. She seems to really like it. The battery life is excellent and so is the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi acdisneyfan, We are glad to hear that your daughter lovers her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Sound great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, comfortable, easy to connect to our TV. We had an inexpensive headphones and they lasted less than a year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardL!
It is most rewarding to hear that your WH-CH720N headphones are working out so well for you! We’re glad that the comfort and easy TV connection are making a difference, especially after your experience with your previous pair.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Great to be able to hear conversations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Work on my phone and laptop and with the noise cancelling even some one who is slightly hard of hearing can hear conversations!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathrynfW!
Thank you so much for taking the time to share your review.
It brings us great joy to hear that your WH-CH720N headphones are working out so well for you across your different devices. We are especially glad that the noise canceling is making such a meaningful difference in helping you hear your conversations more clearly!
We appreciate you choosing Sony!
Warm regards,
Estefany
Fantastic
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great best headphones I ever had. Sound quality is fantastic and they are comfortable to wear. If you can find these on sale, it would make it that much more worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customerforyears!
Thanks so much for sharing your thoughts on the WH-CH720N! We are really happy to hear that these are the best headphones you’ve owned and that you're finding them so comfortable.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Best budget headphones for an autistic person
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am autistic and i wear glasses. I needed some over the ear headphones that didnt put to much preasure on my head or my glasses. Ive had a hard time finding a comfortable pair and these are by far the best ive tried. They are so light they feel like i have nothing on and they dont put preassure where it causes pain. The noise canceling isnt the greatest but for the price its pretty good. I love these headphone and will purchase from sony again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaggieM,
That's very nice to hear! We're happy that you like the comfortable design, noise canceling, and price point of the headphones. Thank you for supporting Sony and your continued support is greatly appreciated. Have a great day!
-David
- Pros mentioned:Comfort, Sound quality
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great and are super comfortable. Super nice
I would recommend this to a friend Very comfortable headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my teenage son, who finds earbuds very fatiguing when worn for an extended period of time. He loves these over-the-ear headphones, and finds them quite comfortable when doing homework and playing games for several hours at a time. The sound quality is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Appreciante,
Thank you for sharing such a wonderful review of the WH-CH720N headphones!
We are delighted to hear that your son is finding them so comfortable for extended use while doing homework and gaming.
Beyond comfort, these headphones feature our Integrated Processor V1 for excellent noise cancellation and high-quality sound, plus up to 35 hours of battery life with noise canceling turned on, making them a fantastic companion for all-day listening.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I first purchased a set for my daughter. She uses them all the time. I got my pair and use them all the time. Listening to music, working outside. Very pleased with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeelyJo!
We feel privileged to know that the WH-CH720N headphones have become a favorite for both you and your daughter. It’s great to hear that they are keeping up with you, whether you're relaxing with music or working outdoors.
Thanks for choosing Sony!
Best regards,
Estefany
Definitely worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly part of it is I came from airpods but the quality for the price is amazing and the sound canceling blocks out so much noise and the battery charges fast and lasts me a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MauriceN,
Thank you for choosing Sony!
It brings us great joy to hear that your WHCH720N headphones offer impressive sound quality, effective noise canceling, and reliable battery performance. Transitioning from another brand and feeling so positive about your experience with our product truly inspires us to keep delivering outstanding audio solutions.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Incredible headphones at an unbelievable price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product for an unbelievable price. The noise cscnelling feature, sound, and comforts are wonderful. I researched and tried a lot of other headphones and it wasn't even close.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day EliS,
That's great! We're glad that you like the noise canceling feature, sound quality and comfort of our Sony WHCH720N to your ear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
My son loves these
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess
Sony Wireless Over Ear Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are light weight and very comfortable to wear. The connect easily and sound if very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeanW!
It brings us great satisfaction to hear that your WH-CH720N headphones are providing the comfort and easy connectivity you were looking for. We are so glad that the lightweight design and sound quality are making your listening experience even better!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones I got for my brother for Christmas. He absolutely loves them. He says the sound quality is great and that stay charged forever. He legit never takes them off lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CourtneyJ!
We are really happy to hear that your brother is loving his Christmas gift and that the battery life is keeping up with him.
The WH-CH720N features our Integrated Processor V1 for high quality sound and an impressive battery life of up to 50 hours, plus a quick charge feature that gives you an extra hour of play from just a 3 minute charge.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality, Weight
Lightweight and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good for a budget wireless headphone option! I was impressed and I love the color. They’re not heavy or hurt my head while I wear them so overall I think they’re great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccast, Thank you for sharing your awesome review of your WH-CH720N! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you appreciate the lightweight design and blue color too. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
Very good for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I was not sure of these headphones, but they are wonderful. Had a few connection quirks but nothing crazy. I love them. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lwoodr000,
We’re happy to hear that you love your headphones and are enjoying the great sound! If you experience any further connection quirks, please ensure your firmware is updated via the Sony | Headphones Connect app to maintain a stable Bluetooth connection.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Superior audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliocbrito,
This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Used And Loved Everyday
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid uses these everyday. They keep a good charge and has quality sound. The noise cancelling works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCross,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Great value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for the price. Also nice to just listen to music with normally. I’m a big fan. I am neurodivergent and the noise cancelling can be really calming. Battery also lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AudreyM, We're glad to hear you feel that the WHCH720N is worth its price! We're delighted to hear you're enjoying the superb noise cancellation and long battery life of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. Everything I wanted so that I can listen to my albums load without disturbing everyone else in the house, Was easy to connect because I had my kids hook them up for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuaneA,
It brings us great joy to hear that you are really liking your new headphones and that they are providing the perfect way to enjoy your favorite albums at any volume without disturbing your household.
We aim to make our technology accessible for everyone, and it is wonderful that your kids were able to help you get connected so quickly. The WH-CH720N is designed to deliver a rich, private listening experience, and we are thrilled that you can now immerse yourself in your music with both comfort and ease.
We really appreciate you being part of the Sony family.
Regards,
Dominick