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Customer Ratings & Reviews

$714.99
Save $784.01
Comp. Value: $1,499.00

Customer reviews

Rating 4.1 out of 5 stars with 27 reviews

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Rating by feature

  • Battery Life

    Rating 5.0 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished MacBook Pro for its great battery life and excellent condition upon arrival. However, some customers have expressed concerns regarding the product quality, suggesting discrepancies between the advertised description and the actual product received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Cons mentioned:
    Product quality

    Rated 1 out of 5 stars

    Wrong product sent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a wrong product and best buy customer support doesnt exchange for the correct product. Best buy only offers return and the price of product is increased now. I went to store and they asked to contact customer support as this was purchased online and online support says they cant exchange and talk to store manager. I wasted my time and lost other deals during thanksgiving for not getting the right support and customer care. I dont recommend refurbished products from Best Buy. Had a rough experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 of the 3 computers were fine. 1 had to be returned. This disruption ruined the Christmas gift giving aspect of the holiday. A computer by Jan 6th has been promised. We shall see.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, looks like new and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my previous 2017 model. much faster

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was there, so I went back to the store, but they no longer had the same model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering process, fair pricing, no problems at all. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Fast shipping. Nothing wrong. Recommended.

    I would recommend this to a friend