Customer Ratings & Reviews
- Model:
- 981-001285
- SKU:
- 6571666
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Was fine until it broke.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine but then I put it on one day and it just snapped in two. The ear cushions were not very comfortable to begin with. Really wished the mic would swing around completely so that it could be worn on either side. Probably wouldn't buy again.
No, I would not recommend this to a friendDefective right out the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products microphone did not work out of the box.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your H390 headset microphone wasn't working initially, and we apologize for the inconvenience. This feedback helps us ensure our products meet the highest quality standards right out of the box. Please connect with our support team so we can help resolve this for you.
Great mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset. easy to control and use. sounds great on discord and streaming. this is my 2nd one due to cat chewing on cord
I would recommend this to a friendUncomfortable!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know who designed this headset. If you are a person who has frequent meetings everyday, I bet your ears and even brains are very uncomfortable in the end of the day! It is too tight! This product should be discontinued. I am not not sure whether the new model has the similar problem, but definitely I won't recomment this model!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, George! I'm sorry to hear about your experience with the H390 headset. Thank you so much for the feedback on the design of this headset! I will be passing this along. - Maggie from Logitech
Close but no..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the feel of these headphones and they seemed well built. However, within a week the inline light (which tells you if the Mic is muted) stopped working. The also started cutting in and out (volume wise). I ended up returning them.
No, I would not recommend this to a friendToo Snug for Little Ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The star rating would be better but while these have excellent sound quality.. they kill my ears after a couple hours of wearing them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Catbirdonthefly! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the comfort of the ear cups! I will be passing this along. - Maggie from Logitech
Easy to break
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is not reliable, it broke after 4 months.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Explore other options
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay. There are better options. Noise cancelling and overall sound clarity didn't impress me for the price.
No, I would not recommend this to a friendNot durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long, The wires shorted out after couple of months. Was used a lot.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello water, we are sorry to hear that the H390 headset is not working for you properly. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Luckily, the headset comes with a 2 year limited hardware warranty. At the end of this message, I've attached the link to our support page. You'll be able to submit a warranty ticket with us. Our support specialist will reach out to you to get this issue sorted out. We apologize for any inconvenience we may have caused. We can't wait to hear back from you again soon. Take care and have a nice day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is low although my volume on the laptop is all the way up. No way to adjust...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Take control of your audio experience! Give the in-line controls a try for volume adjustment. If the issue persists, reach out to Logi Support for further assistance.
Doesn't Work??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a couple of weeks ago for class. The first time it worked. The second time my instructor said that I was cutting in and out so I thought it was the internet connectivity. The third time I was recording voice over power point and when I went back to listen the voice was cut off a number of times to the point I had to stop using it all together. If it is not the headphones it may be the brand new lenovo yoga lap top I also recently purchased that is causing multiple problems. I plan to take both back this week to figure out why they are not functioning properly. Also the ear phones are not very comfortable but I don't need to wear them for long so it is OK.
No, I would not recommend this to a friendBasic, Gets the job done
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very basic USB headset that works well for MS Teams calls. For the price, it works excellent for basic functions.
I would recommend this to a friendNot what i wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for use of my work laptop to answer calls from the call center. These are very cheaply made. Speaker on both ears. You can only wear the mic on left ear. Headset fit very tight/snug. If you wear glasses this will hurt behind your ears. Sound...monotone, no bass. No button to hang phone up when you done with call. There is a up and down volume button with a mute button. Usb connection. I dont like these at all. I wish i saved my receipt so it can be returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Nunie, thank you for writing this review. I'm sorry that the H390 ended up not being what you wanted. I appreciate you listing these details about the headset so that others can make a better assessment before purchasing. Some of the features you are desiring are on the higher end headsets like the H800. I hope you are able to find a headset that works for you! Thanks for being a loyal Logitech customer. Kristi from Logitech
Mic quit working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks after I got at home the Mic We'd go in-and-out. After another week it quit working completely.
No, I would not recommend this to a friendHeadset for a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a month and now I am experiencing bad call quality on my side yet again. The cable stability does not seem to last long. In my experience, my call connection declines so much that my voice frequently comes through very garbled and broken up, or sounds as if I’m underwater. I would recommend a more expensive option that will last longer than this headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Rabies, Thank you for your feedback. Sorry for any inconvenience. Be sure to download the latest software for your device which can help fix minor issues of bugs. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Nice!, except it doesn't plug in all the way.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones, awesome mic, but the USB doesn't plug in all the way, so the headphones will work... And then they won't. And then they'll work... And then they won't. It got so frustrating that we stopped using them altogether. Sad.
No, I would not recommend this to a friendA little too cheap feeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for working from home and found it very uncomfortable to wear and the mic arm felt sharp enough to cut my fingers so I ended up returning it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Tetsuo! I'm sorry to hear the H390 headset was uncomfortable. Thank you so much for this feedback and for leaving a review! I will be passing this information along. - Maggie from Logitech
Small ears? Try this!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have small ears and often the over ear headphones are uncomfortable, but these pads are smaller and perfect
I would recommend this to a friendPoor choice.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but ear padding was very hard. Uncomfortable to wear for more than a few minutes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you found the ear padding on your wired headset to be too hard and uncomfortable for extended use. We understand that comfort is essential for a good user experience.
Could do better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is not really good. When in use the people can't hear me.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing. We'd recommend to get in touch with the Logi Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.