Customer Ratings & Reviews
- Model:
- 981-001285
- |
- SKU:
- 6571666
Customer reviews
Rating 4.5 out of 5 stars with 6931 reviews
(6,931 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
It was ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working but the mute was not maybe it’s the PC I was using it for
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the H390 headset. If you have any questions or issues please visit our support site: support.logi.com
Thanks for choosing Logitech!
-Charlton at Logitech
Rated 2 out of 5 stars
Already broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just 2 months in and the mic doesn’t work. Up to then, it worked great.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Joelee, thank you for sharing your experience with the H390 headset. I'm sorry that the mic no longer works. Logitech does have a 2 year limited hardware warranty on the H390 and you can file a claim by visiting support.logi.com. I hope that you are able to find a new headset that will give you the durability and longevity that you are needing. Thank you for being a Logitech customer. Kristi from Logitech
Rated 2 out of 5 stars
So-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pay the few extra bucks and get one that has better sound this one is meh at best
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Magic, Thank you for your feedback. Sorry for the inconvenience you experienced with the sound quality. If you ever assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 2 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, but it gets the job done. I have had to purchase multiple times because something always seems to happen.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Great microphone, headphone not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone is great, but the earphones are painful after about 20 minutes.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech and for taking the time to review the H390 USB Headset with Noise-Cancelling Microphone. We appreciate your feedback. I am glad that the microphone has been working well. I am sorry that you have found this headset to be uncomfortable after 20 minutes. If you do not frequently wear headphones, there may be an adjustment period. There are some other options depending on your preferences. Please contact Logitech support if we can further assist.
Best regards,
John at Logitech
Rated 2 out of 5 stars
Ok but not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is fine. The comfort is not so great; they make my ears hurt.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Maria! I'm sorry to hear the H390 is hurting your ears. Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the feedback on the comfort of the headset! I will definitely be passing that along. - Maggie from Logitech
Rated 2 out of 5 stars
Piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pice of crap, do not recommend. This item will disintegrate on you.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Alex, I'm sorry that you had a problem with the H390 disintegrating on you. I hope that during your time of using the H390 that you were able to enjoy the features that the device offered such as the noise canceling mic and the digital stereo sound. Thanks for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
The gift that never arrived
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to write a review, but you see, I never did receive this. I have waited and hoped and it never arrived. Can I have my Money back?
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a comfortable fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine with computer software but not very comfortable to wear for long periods of time.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Worked ok for a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset worked fine at first. After a month they just stopped working
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Boojack55, thank you for your feedback! This should not be the case, as the H390 is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one use I had to return it. The sound quality was not good
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the Logitech H390 Wired headset didn't meet your expectations. We understand how disappointing it is when a product doesn't perform as expected. Your feedback will help us improve future products.
Rated 1 out of 5 stars
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. It keeps making an annoying loud high pitched noise when using it especially when using it on Vidyo or Skype. I ended up using it only for the microphone and I use my laptop speakers instead.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the audio issue you are having with the headset. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone cannot be adjusted to be closer to mouth they worked intermittantly with my dragon naturally speak program then wouldnt work at all within 2 months. purchaded an update on program and they wont work at all. logi brand usually good, not now too late to return
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .I am sorry to hear about the headset not being compatible with your program. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Came broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s works yet either came broken on the side or it was just cheap material
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your H390. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 5 out of 5 stars
Great inexpensive headphones with mic.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up on my Windows computer. Clean sound and on call receiving end they can hear me very well.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 2 out of 5 stars
headset was just to get by with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Head set doesn't cover ears well but sound is good and is ok for beginners or someone who doesn't want to invest a lot.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working in less than 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have sat at my desk and been used a few times over the course of 2 months and they've now stopped working. Logitech, you have a 2-year warranty, but do you pay all of the shipping costs or do you make me partially responsible for your cost of bad quality?
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi ChuckG, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390 - Will, Logitech.
Rated 2 out of 5 stars
Static
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at the beginning, then there was static and people could not hear me when i was talking to them.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Static Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed in this headset. Had problems with static with multiple computers so I returned it.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable after 30 mins of wearing. Sound isn't that bad.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi KKKK, Very sorry to hear that you're finding the H390 USB Headset uncomfortable after just 30 minutes. Logitech does carry other headsets that feature more comfortable cups like the H370, for instance. If comfort is what you're wanting, you may want to check out Logitech's gaming headsets which are designed for comfort. You'll pay more, but you'll also be getting a lot more in terms of comfort and in terms of sound. Here's a list of reasonably priced headsets that you may like  https://www.logitechg.com/en-us/products/compare.html?category=gaming-audio&products=gaming-audio:g231-prodigy-gaming-headset,gaming-audio:g233-prodigy-wired-gaming-headset,gaming-audio:g332-stereo-gaming-headset,gaming-audio:g432-7-1-surround-sound-gaming-headset. Hope that you found this useful and that it finds you well. - Richard from Logitech









