Customer Ratings & Reviews
- Model:
- 981-001285
- |
- SKU:
- 6571666
Customer reviews
Rating 4.5 out of 5 stars with 6931 reviews
(6,931 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this product because USB cable for headset is very wonky and clumsy. You also have to make that the right light doesn't keep on blinking which adjust the volume
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're unsatisfied with your H390 headset. You do have a 2-Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024321073. Hope that helps!
Rated 1 out of 5 stars
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very poor it says it can control noise but its lieing
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That seems like an issue and we apologize for the inconvenience! Please reach out to Logi support and the team will definitely see what best can be done.
Rated 1 out of 5 stars
What the heck Logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant hear anything. Tried playing Elton Johns Greatest Hits with my boyfriend and nothing. Not a single sound... What a drag.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry you were not able to hear your music with your boyfriend. It sounds like you may have received a defective unit which can sometimes happen. Let us make this right! This headset comes with a 2 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
Rated 1 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the impression it was compatible with my Chromebook. It did not work.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendBrand response from Logitech
Posted .The H390 does work with ChromeOS. You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works.
Rated 1 out of 5 stars
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small. Pads sat on ears, not covered them. Tight on head, always squeezing my head. Very uncomfortable. They broke on the second day when I went to take them off.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s okay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it but it gets the job done. I don’t like that it’s uncomfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to share your experience. We're sorry to hear that the headset isn't up to your expectations. We take all feedback seriously and we appreciate your honest review.
Rated 1 out of 5 stars
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible don’t waste your money the sound quality is bad you can only use it on one side I will be returning mine
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissapointing fit & performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was uncomfortable to wear after 30 minutes. The "noise canceling" microphone I was told rarely ever eliminated background noise. I'd say that you get what you pay for with this particular item.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked great for 2 weeks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great for 2 weeks and then the sounds started breaking up. Of course you only have 14 day's to return so now I'm stuck with them. DO NOT BUY!!!!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Cost effective, plastic peels on ear pad badly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost effective USB headset but I have owned 3 of these and the plastic peels badly on the ear piece, other issues are it's really dedicated to one side of your head vs the other because they are not symetrical so your wires are always hanging from the left side of your head, not good if computer you are plugged into is on the right side.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Ehh. Try something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very lacking for this product. I would recommend paying a little more you will be glad you did.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello KENTDAVIS88,
I am sorry that the H390 did not perform as you expected. I suggest trying the H540; they are slightly less economical but offer better audio. Logitech values your product input. - Leo from Logitech
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound picked up from the microphone is LOW quality and worse than the mic on my desktop. Sound in headphones was ok. You get what you pay for
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Athone,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Does not cancel background noice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset just because it had noise cancelling mic. I tested it throughly but it does not cancel any background noise. I am really disappointed.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. thank you for taking the time to write this review, we appreciate all the feedback.
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and they do not cancel noice as advertised
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about that! Have you checked the USB cable connection to your computer? Also, try a different USB port on your computer and connect directly to your computer (do not use a USB hub). If the issue persists, reach out to Logi Support for further assistance.
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! Not at all worth, just waste of money and won’t recommend. I don’t have anything to speak good about this product
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi dlpkumar, thank you for your feedback! Sorry to hear that you are not satisfied with the H390. Here are all of our options: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=brand_facet%3DBrand~Logitech%5Ecategory_facet%3Dname~abcat0515040&st=computer%20headset - I am sure we have a design which you will prefer. - Will, Logitech.
Rated 1 out of 5 stars
Not like the picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is horrible. It doesn’t look like the original model in the picture at all. The original model was a better model. I’m disappointed
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Left Speaker stopped working after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality headset. The left side speaker stopped working after only 3 months. No wear on the headset, it just sits in my headset holder until I need to make the occasional call.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this product. I could not hear anything. I'm not sure if it was just the headset and not the brand.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cookie, thank you for sharing your experience with the H390 headset. I'm sorry that you did not enjoy the product and that you couldn't hear anything. The H390 has a volume control on the cable for the headset, but its important to make sure that the default volume level on the computer settings is not set low preventing the volume from increasing. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Not noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this headset. It's not very comfortable. They are not noise cancelling, my customers could hear my cat in the background.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We genuinely appreciate you taking the time to share your experience with our product. Your feedback is invaluable to us, and we're committed to improving based on it.
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked for all of one hour. Seemed fine at first, sound quality was good and then all of a sudden there was no sound at all.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear the headset is no longer functioning for you. It sounds like you received a defective unit. Luckily, this headset comes with a 2 year warranty through Logitech so we can get it replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.