Customer Ratings & Reviews

I’ve been an Apple customer for 42 years and I can say they never disappoint. Thanks for adding existing customers to these promotions. Much appreciated!

Greatest investment I have made. I have all my favorite shows with me no matter where I go.

Buying a new phone is usually very tedious. I travel a lot for business and I need a business type cell phone. I like the convenience of whipping out the stylus and handwriting notes on the phone. But I needed to upgrade from my old Galaxy Note 8 that I loved, but the battery didn't last as long and it started doing some wonky things. I don't like Apple Phones for many reasons and have always preferred Samsung. So the Galaxy S24 Ultra was my choice. This time purchasing it was a pleasure. The Samsung Rep was in store and actually handled my purchase from start to finish. Although another gentleman was there and assisted as well. She looked up Verizon account and explained everything. She noted I was paying quite a lot for insurance but with the Best Buy plan I could save hundreds, have the Geek Squad if needed and it would be a walk in exchange if anything happened to the phone. She asked if I wanted them to transfer everything over from my old to my new phone at the store or home. I opted for home but asked what was involved. They even offered to start it at the store and I could continue it at home. It turned out it required a minimum of a 30% charge on my old phone, which I didn't have. So they offered to charge up my old phone while I was there. Which I took advantage of. This gave me time to ask questions and they didn't just walk away and leave me standing alone. Once the charge on my old phone was enough, they started the transfer. They said call if I had any issues or questions. By the time I got home the transfer was complete. Couldn't ask for better customer service. I was a pleasure to deal with the non-pushy helpful people.

Thank you so much for the opportunity to save money for my family! We watch these shows every day and are very grateful to you for that. 3 weeks ago I bought a new TV. you gave me a discount of $150, it's very nice. I am your customer forever! I love you, guys!

Apple TV+ is a valuable addition to my entertainment options, and the free trial through My Best Buy Plus made it easy to give it a try. I particularly enjoyed the high-quality original content and the user-friendly interface. While the library is smaller than some competitors, the quality of the shows and movies makes it a worthwhile service. I recommend taking advantage of the free Apple TV+ trial if you're a My Best Buy Plus member. It's a great opportunity to explore a new streaming service and discover some fantastic content.

Great benefit ...I hope I get this every year. Of course, please explain a "qualified returning subscriber". Otherwise, it's useless.

The Apple TV platform & Free trials thru Best Buy is amazing! Apple has so many great movies & series -& keeps growing. I remember when The Morning Show was the only Apple TV show talked about at the “water cooler”. Times have changed in so many ways just since then….Apple TV is up there holding its own with all the other platforms - & I choose it over a few of the others. The price is good; and Best Buy offers such wonderful & fair trial periods… to be sure it’s a good fit. I appreciate that so much. I’m an Apple Fan! From phones to TV Platforms. Apple for the Win!

Have lots of fun watching some great tv with this. We enjoyed it!

Here’s a review for the Apple TV and its warranty: Rating: ★★★★★ Title: AppleCare+ Is Worth It for Apple TV I’ve been using my Apple TV for streaming and smart home integration, and it’s been fantastic. However, after about a year, the remote stopped working properly—it wouldn’t hold a charge. Thankfully, I had purchased AppleCare+ when I got the device. The warranty process was seamless. Apple’s support team quickly identified the issue and shipped me a replacement remote without any hassle. The whole process was fast, and the customer service was excellent. If you’re buying an Apple TV, I highly recommend adding AppleCare+. It’s affordable and provides peace of mind for any unexpected issues.

Apple TV+ offers a growing library of high-quality original content, including acclaimed series like Ted Lasso, The Morning Show, and Severance, along with a solid lineup of films and documentaries. The streaming service stands out for its emphasis on premium productions, many of which have received critical acclaim and awards. While its catalog is smaller compared to giants like Netflix or Disney+, the quality over quantity approach makes Apple TV+ a worthwhile subscription for those seeking fresh, engaging, and often unique shows and movies. It’s an excellent choice for Apple ecosystem users, with easy integration across devices.

Apple TV is an exceptional device that provides a seamless and high-quality streaming experience. The user interface is incredibly intuitive, making it easy to navigate and find content. The integration with other Apple products is a huge bonus, allowing for smooth syncing and convenient features like AirPlay and Siri control. The picture and sound quality are top-notch, especially with the 4K model, delivering an immersive viewing experience. Overall, Apple TV is a fantastic choice for anyone looking to elevate their home entertainment setup.

The apple + is a great invention and lots of enjoyable stuff that you ca watch forever

Love that Best Buy includes 4 months of Apple TV+ for free. Easy to redeem and perfect for trying out new shows without paying extra.

Apple TV plus it’s a great streaming service has all of your movies that you need and want more

i loved it i could watch my shows and never lost a episod

I have just experienced my first negative contact with the geek Squad. Nor really negative but, disappointing. I had a problem with my ipad and contacted the Geek Squad on line. Following an exceptionally ling hold time I was told that It wold be necessary for me t contact and make an appointment at by local Best Buy store and that he tech lind does not deal with the ipad. I followed by making an appointment for about a week later and prior to my appointment I received a call from the local store they told me that they did not work with ipad concerns. They sell them and advertise that they offer them and tech support for all of your electronics. Falls a little shout if you ask me. Sometimes I rvisit my reasoning for being a loyal customer for over 12 years????

Love apple music, i always find what i want to listen too on there

Apple TV is great. I can't encourage people enough to try out their programming.

I love how the eco system flows effortlessly around the apple decices. From device to device. My personal favoite is using my ipad as a secondary screen for the Imac when I edit my pictures. I have one screen the editing and the other with the files app opened. The airpods switching between devices is another great feature. There are so more about apple and their products. They can keep a persons workflow flowing, doesnt matter where the work takes them

Free Apple TV rocks. Access to movies for free- what’s better?