Customer Ratings & Reviews

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

I know they are good from previously using so I would definitely recommend

Have protection for years here and had no issues at best buy

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

No matter what I do they will replace or fix the gear. Accidents happen

GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

Reasonably priced for a one year warranty. Geek squad was very helpful!

Good service and very good business and takes care of customers

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

Geek Squad protection is fantastic, always have great support from geek squad and get my products repaired or replaced through them. They always work with you and I’m a clumsy person always breaking tech.

HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

Thank you guys for this feature. Great to have, if you have any issues.