Customer Ratings & Reviews

No way I'd purchase a big ticket item without Geek Squad protection. I made a big purchase for my grandson. I need peace of mind, knowing that if something happened, I can count on it being fixed, quickly and efficiently. My husband and I purchase it on most all items and have always been satisfied with the service. Peace of mind is everything!

Always buy the protection plan it is worth every penny. 10/10

Having the security of geek squad mak s me feel so much better

Amazing pc! Very impressed with how smooth it runs. Very quiet too!

Haven’t had the opportunity to use it yet but worth the added protection for my device.

they really helped me out with setting up my pc to everything

Love it!! Had to used this last week. No troubles after one year. They gave me store credit for the amount of my purchase. And will buy it for my new PC! Thanks geek squad

Very good and nice good service to use, easy to have.

cooooooooooooooooooooooool! that's a great The shape is perfect, and the mouse is also perfect, the only flaw is that the keyboard buttons are too hard

Yes always when purchasing any devices you always want to assure that you are able to have warranty on any device just to be on the safe side thank you best buy

Confidently brought my product due to the plan. Awesome pricing

Agents were great but if something goes wrong and you return the item after 15 days, even for a defect (my last pc processor went out just after 21 days) you lose that protection cost. So I had to get refunded, buy another protection for the new PC and no refund at all. Geek couldn't repair my 5 year old Alienware lap top is what started all of this. The people are absolutely awesome but are tied by bad policies. And every time I'm say I'm not coming back the Best Buy, it never happens, I love these guys. Used Best buy in Vegas, Pennsylvania, New Jersey and back here in California. And I will be back again.

I have had the pc for a couple weeks now and no issues. I bought it specifically for gaming and love it. Thank you

Have already used this service during television setup. Technician was very helpful. Had the problem resolved in just a few minutes.

I love Geek Squad warranties to protect my devices

We'll see when the time comes and it's time to replace the product if I don't have to go through. Loopholes

I have not used this service yet for any of the new products, however I did use it for a virus years ago and thought it was excellent. I would trust them for any issues with the new PC.

10/10 If you have any issues they always try there best! speedy turn around time!

My girlfriend got this for me and its great to have

extra protection is good for accidents bought for her